Retail Team Leader

Chartwells Independent; Greater London; On-site; GBP 26,000 - 32,000; Part time

Job summary

Restaurant Associates is seeking an experienced Catering Supervisor to oversee all catering and service operations on a part-time basis (32 hours per week) within our London workplace.

You will ensure kitchens and counters run smoothly while delivering exceptional food and customer service.

Qualifications

• Minimum of two years’ catering experience.
• Experience managing teams in a similar role.
• Hold a Basic Food Hygiene certificate.
• Excellent communication and organisational skills.
• Ambitious and motivated, with a desire to upskill.

Responsibilities

• Preparing delicious food to the highest standards.
• Supervising culinary and catering teams to ensure impeccable food and service.
• Communicating with your line manager to monitor KPIs and targets.
• Representing Compass Group UK&I and maintaining a positive brand image.
• Liaising between customers and culinary/service teams to exceed expectations.
• Supporting and training teams, leading from the front to enable excellence.
• Implementing and reviewing Health & Safety standards across all catering and service teams.

Skills

Catering experience

Team management

Communication

Organisational skills

Health & Safety awareness

Education

Basic Food Hygiene certificate

Job description

We're recruiting an experienced Catering Supervisor who is passionate about exceptional food and world‑class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Restaurant Associates on a part time basis, contracted to 32 hours per week.

As a Catering Supervisor, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here's an idea of what your shift patterns will be: Mon-Fri (Full Time Days)

Could you shine as Restaurant Associates' next Catering Supervisor? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious food to the highest standards
• Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service
• Communicating regularly with your line manager to monitor KPIs and targets
• Representing Compass Group UK&I and maintaining a positive brand image
• Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations
• Supporting and training our teams, leading from the front to make sure everyone can excel in their role
• Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams.

Our ideal Catering Supervisor will:

• Be passionate about great-tasting food and exceptional customer service
• Have a minimum of two years of catering experience
• Have experience managing teams in a similar role
• Hold a Basic Food Hygiene certificate
• Have excellent communication and organisational skills
• Be an ambitious and motivated individual who is always looking to upskill

Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Job Reference: com/2808/76424003/52830258/BU #RA Group

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!