Catering Supervisor

Fire Group; Winchester; On-site; GBP 20,250 - 25,650; Full time

Benefits offered by this job

Term-time contract

Excellent work-life balance

Pension and staff benefits

Training and development opportunities

Job summary

Fire Group in Winchester is seeking a Catering Supervisor to oversee the daily operation of a busy cafe within an educational setting. The role focuses on delivering excellent customer service, high‑quality food and drinks, and a welcoming environment for students, staff and visitors.

This permanent, term-time position offers a 40-hour week, Monday to Friday, with no evenings or weekends, a competitive salary of £22,500, and training and development opportunities within a supportive team.

Qualifications

• A Level 2 Food Hygiene Certificate is preferred.
• Experience in busy hospitality environments is essential.
• Knowledge of HACCP and allergen controls is required.
• Strong leadership and organisational skills are important.
• Experience using tills/EPOS systems is desirable.

Responsibilities

• Supervise the daily operation of the catering operation.
• Lead, motivate and support the catering team during service.
• Prepare and serve high-quality barista-style drinks and food.
• Deliver friendly, professional customer service at all times.
• Ensure the cafe is clean, well-presented and fully stocked.
• Complete opening and closing procedures.
• Monitor stock levels, rotation and minimise waste.
• Carry out food safety, allergen and HACCP checks.
• Operate tills/EPOS systems and complete cash reconciliation.
• Support promotional activities and events as required.
• Maintain high standards of health, safety and hygiene.

Skills

Leadership

Customer service

Team supervision

Food safety

HACCP

EPOS tills

Stock management

Communication

Education

Food Hygiene Level 2

Tools

EPOS systems

Cash handling

Job description

Catering Supervisor

Permanent | 40 Hours per Week | Monday to Friday, Daytime | Term Time - 39 Weeks per Year

Are you an experienced Catering Supervisor, Café Supervisor or Catering Team Leader looking for a role that offers an outstanding work-life balance?

A well-established educational organisation is seeking an enthusiastic and hands-on Catering Supervisor to oversee the daily operation of a busy catering operation. This is an excellent opportunity to join a supportive catering team where you'll play a key role in creating a welcoming space for students, staff and visitors.

What's on Offer

• £22,500 per annum (Actual Term Time Salary)
• Term-time only contract
• Monday to Friday, daytime working - no regular evenings or weekends
• Excellent work-life balance.
• Permanent position.
• Supportive and friendly working environment.
• Ongoing training and development opportunities.
• Company pension and additional staff benefits.
• Opportunity to make a real impact within a thriving educational setting.

The Role

As Catering Supervisor, you'll be responsible for the smooth day-to-day running of the cafe operation, ensuring excellent customer service, high-quality food and beverages, and an inviting environment throughout the day.

Key Responsibilities

• Supervise the daily operation of a catering operation
• Lead, motivate and support the catering team during service.
• Prepare and serve high-quality barista-style drinks and food.
• Deliver friendly, professional customer service at all times.
• Ensure the cafe is clean, well-presented and fully stocked.
• Complete opening and closing procedures.
• Monitor stock levels, stock rotation and minimise waste.
• Carry out food safety, allergen and HACCP checks.
• Operate tills, EPOS systems and complete cash reconciliation.
• Support promotional activities and events where required.
• Maintain high standards of health, safety and hygiene.

About You

We're looking for someone who enjoys working in a busy hospitality environment and thrives on delivering excellent customer experiences.

You’ll ideally have:

• Previous experience as a Catering Supervisor, Coffee Shop Supervisor, Café Supervisor, Senior Barista or similar.
• Experience working within a busy café, coffee shop or hospitality operation.
• A Level 2 Food Hygiene Certificate.
• A good understanding of HACCP, allergens and food safety legislation.
• Strong leadership and organisational skills.
• Experience using till and EPOS systems.
• A proactive, positive approach with excellent communication skills.
• The ability to remain calm and organised during busy service periods.

If you're passionate about hospitality, enjoy leading a team and are looking for a rewarding role with fantastic hours, we'd love to hear from you.

We can only accept applications from candidates who have the legal right to live and work in the UK.