Catering Supervisor

TN United Kingdom; Wigan; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic Catering Supervisor to lead meal service operations. This role involves ensuring the highest standards of food production and safety while supervising a dedicated team. You will play a crucial part in delivering exceptional service to patients and staff, fostering a culture of care and quality. The organization values its employees and offers a supportive environment with ample opportunities for career progression. If you are passionate about food and customer service, this is an exciting opportunity to make a difference in the community.

Benefits

Excellent Pension & Life Assurance Package

Annual Leave Entitlements (27-33 days)

Paid Occupational Leave

Training Opportunities

Health and Wellbeing Support

Career Progression Opportunities

Salary Sacrifice Schemes

NHS Discount Schemes

Long Service Awards

Qualifications

• Experience in large scale catering operations and quality monitoring.
• Supervisory experience in food production and service.

Responsibilities

• Supervise meal service to patients, staff, and visitors.
• Ensure meals meet food safety standards and regulations.
• Manage paperwork associated with service delivery.

Skills

Communication Skills

Organizational Skills

Customer Care Skills

Ability to Work Under Pressure

Education

GCSE or Equivalent

CIEHO Intermediate Food Hygiene Certificate

Supervisory Qualification

Tools

Large Scale Catering Equipment

Computer Systems and Packages

Job description

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Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust

Location:

Wigan, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

321329b73040

Job Views:

21

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

Choose Well - Choose WWL

Job overview

We are looking for a dynamic Catering Supervisor. The post holder is responsible for the supervision of meal service to patients, staff and visitors.

The candidate should demonstrate a passion for food and great customer care skills that will deliver high standards of care with compassion to both patients and customers, Strong leadership skills are desirable.

*Applicants who have already received feedback that they are unsuitable for the position need not apply - unless they have taken steps to strengthen their application to demonstrate and evidence how you meet the essential criteria since that decision.*

Main duties of the job

Ensure meals are produced to the highest standards, following food safety legislation and protocols; under the direction of the Assistant Catering Manager.

Complete and manage paperwork and documents associated with the delivery of service. Support and assist the Assistant Catering Managers as required.

Working for our organisation

Choose Well – Choose WWL

Wrightington, Wigan and Leigh NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement, and living our values.

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.

Good basic salary plus an attractive package of benefits which include:

• Excellent Pension & Life Assurance Package (over 20% employer contribution)
• Excellent annual leave entitlements 27 to 33 days per annum dependent upon service.
• Paid occupational maternity, paternity, and adoption leave dependent upon service.
• Training opportunities and eLearning resources.
• Health and wellbeing support.
• Career Progression opportunitieswithin Estates & Facilities and the NHS.
• Access to salary sacrifice schemes for items such as lease vehicles and buy a bike schemes.
• NHS Discount schemes to access hundreds of discounts and savings from everything to High Street Stores to restaurants, family holidays and more.
• Long Service Awards.

Detailed job description and main responsibilities

• Organisation of the Kitchen and Associated areas.
• Allocation of work to Catering Assistants.
• Supervision of food production and service, including the satisfactory completion of monitoring forms Responsible for ensuring preparation, cooking and service of meals occurs to strict timetables and deadlines.
• Ensure all meals conform to the correct recipe, quantity, quality and appearance.
• Forecast menu requirement based on historical data
• Checking monitoring /audit forms for accuracy and to ensure remedial action has been taken.
• Ensure adherence to Food Safety Legislation and local codes of practice.
• In the event of a Major Incident or critical failure, the correct procedures are followed and action is taken so meal service can be continued.
• Assist management in the planning of menus and recipes.
• Assist management in the production of food safety protocols including Critical control points.
• Understand the need for special therapeutic and cultural dietary requirements.
• Attend relevant meetings.
• Production and management of relevant paperwork to support the business of the Trust.

Person specification

Qualifications

• Educated to GCSE or equivalent level for example functional skills level 2
• CIEHO Intermediate Food Hygiene Certificate, or equivalent
• 706/1/2 City & Guilds or eqyuivalent
• CIEHO Advanced Food Hygiene
• IOSH
• Supervisory Qualification

Experience

• Quality Monitoring of food production
• Substantial experience of large scale catering operation
• Previous experience of a cook chill system
• Previous experience as a supervisor including in an acting up role

Skills

• Excellent communication and organisational skills
• Ability to organise and prioritise day to day tasks
• Ability to use a variety of large scale equipment
• Ability to work under pressure
• Use of computer systems snd packages
• Customer care skills with the ability to communicate with a range of people including patients and service users

Knowledge

• Knowledge of key temperature controls and food safety
• Knowledge of Cook chill
• An understanding of the importance of supervision
• Knowledge of audit procedures (including income through the shops )
• Knowledge of HR policies and procedures

Additional

• Work unsociable hours
• Flexibility to provide cover for colleagues
• Ability to travel independently between sites
• Speak English to an appropiate standard relevant to their role with confidence and accuracy using correct sentence styructures and vocabulary and without hesitation