Catering Supervisor

University of Oxford; Oxford; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Pension scheme

38 days annual leave

Childcare services

Family leave schemes

Cycle loan scheme

Club memberships

Travel concessions

Job summary

Oxford Lifelong Learning is seeking a Catering Supervisor to join our Catering Team at Rewley House, Oxford. This hands-on role oversees day-to-day catering operations across multiple sites, supports events and conferences, and upholds high standards of customer care.

You will work five days out of seven, averaging 36.5 hours per week. Hours are 7am–10:30pm with occasional longer events. This is a full-time permanent contract in a welcoming, professional team.

Qualifications

• Experience in the hospitality or catering sector in a customer-facing role.
• Strong communication and teamwork skills.
• A positive attitude toward customer service.
• Willingness to work flexible hours as needed.

Responsibilities

• Oversee day-to-day catering operations across Rewley House and Ewert House, ensuring a high standard of service and customer satisfaction.
• Support and motivate catering staff, providing guidance and ensuring effective teamwork.
• Assist in organising and delivering catering for events, conferences, and daily service.
• Maintain excellent communication with colleagues and customers to ensure smooth service delivery.
• Uphold health, safety, and hygiene standards in all catering areas.

Skills

Hospitality experience

Communication skills

Teamwork

Customer service ethos

Job description

Oxford Lifelong Learning, Department for Continuing Education, Rewley House, 1 Wellington Square, Oxford, OX1 2JA Oxford Lifelong Learning is seeking to appoint a Catering Supervisor to join our Catering Team. About the Role A hands-on position in a friendly, supportive catering team. You'll oversee day-to-day and work in the catering operations, support service delivery for events and conferences, and maintain high standards of customer care across multiple sites. You will work an average of five days out of seven, 36.5 hours per week. The normal hours of operation of the catering area are from 7am to 10.30pm, with occasional events that exceed these hours. This is a full-time position, available on a permanent contract.

• Supervise the day-to-day catering operations across Rewley House and Ewert House, ensuring a high standard of service and customer satisfaction.
• Support and motivate catering staff, providing guidance and ensuring effective teamwork.
• Assist in organising and delivering catering for events, conferences, and daily service.
• Maintain excellent communication with colleagues and customers to ensure smooth service delivery.
• Uphold health, safety, and hygiene standards in all catering areas.

To be successful in this role, you will need to have:

• Experience in the hospitality or catering sector in a customer-facing role
• Strong communication and teamwork skills
• A positive attitude toward customer service
• Willingness to work flexible hours as needed

The Department provides opportunities for people from a wide variety of backgrounds to benefit from the University's rich and unique resources. We are ambitious and forward-thinking, with a strong sense of identity and community. Our mission is to inspire people locally, nationally and globally by extending access to Oxford's world-class teaching and resources through flexible and inclusive opportunities for study and research.

Colleagues uphold the Mission, Vision and Values of the Department and actively promote a culture of equality, diversity and inclusion.

What we offer

Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:

• An excellent contributory pension scheme
• 38 days' annual leave
• A comprehensive range of childcare services
• Family leave schemes
• Cycle loan scheme
• Membership to a variety of social and sports clubs
• Discounted bus travel and Season Ticket travel loans