Catering Supervisor

ISS UK Limited; Greater London; On-site; GBP 18,000 - 26,000; Full time

Job summary

ISS UK Limited is seeking a Catering Supervisor to join our restaurant and catering operation in London. You will be responsible for the day-to-day front-of-house, ensuring service runs smoothly and guests receive an excellent experience.

Reporting to the Catering Manager, you will lead a team, manage stock and events, maintain high standards of food safety, and drive continuous improvement across the operation. Working pattern: Mon–Fri 07:00–15:30; Contract: Permanent; Hourly rate: £15.80.

Qualifications

• Previous experience in restaurant, catering or hospitality operations, ideally with supervisory experience.
• Confident leading an operation, working independently and supporting colleagues effectively.
• Enthusiastic, positive and customer-focused, with a commitment to excellent service.
• Good understanding of food hygiene, food safety, Health & Safety and COSHH requirements.

Responsibilities

• Oversee the day-to-day running of the front-of-house department, including food service preparation and presentation, ordering, stocktaking and menu planning.
• Support the Catering Manager in delivering daily catering services and events, contributing ideas, operational improvements and team development.
• Lead by example, managing Food Service Assistants and agency staff to ensure a professional, efficient service in line with ISS standards.
• Maintain compliance with Health & Safety, food hygiene and COSHH requirements, ensuring a safe and hygienic working environment.
• Deliver high-quality customer service, ensuring the food service offer meets client and customer expectations.
• Monitor and manage food waste using the relevant contract tools and software, supporting efficient stock management and operational performance.

Job description

Working Pattern: Monday to Friday 07:00 - 15:30

Contract Type: Permanent

Hourly Rate: £15.80

We’re looking for a motivated Catering Supervisor to join ISS UK and play a key role in the successful running of our restaurant and catering operation.

You’ll be responsible for the day-to-day running of the front-of-house department, ensuring food service areas are well presented, service runs smoothly and customers receive an excellent experience.

Working closely with the Catering Manager, you’ll lead and support your team, maintain high standards and help drive continuous improvement across the operation.

The Role

• Oversee the day-to-day running of the front-of-house department, including food service preparation and presentation, ordering, stocktaking and menu planning.
• Support the Catering Manager in delivering daily catering services and events, contributing ideas, operational improvements and team development.
• Lead by example, managing Food Service Assistants and agency staff to ensure a professional, efficient service in line with ISS standards.
• Maintain compliance with Health & Safety, food hygiene and COSHH requirements, ensuring a safe and hygienic working environment.
• Deliver high-quality customer service, ensuring the food service offer meets client and customer expectations.
• Monitor and manage food waste using the relevant contract tools and software, supporting efficient stock management and operational performance.

About You

• Previous experience in restaurant, catering or hospitality operations, ideally with supervisory experience.
• Confident leading an operation, working independently and supporting colleagues effectively.
• Enthusiastic, positive and customer-focused, with a commitment to excellent service.
• Good understanding of food hygiene, food safety, Health & Safety and COSHH requirements.
• Well presented, approachable and able to build positive working relationships with customers, clients and colleagues.
• Highly organised, proactive and committed to maintaining high standards and continually improving service delivery.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou,

#facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team.