Catering/Retail Team Member - Bank

Chesterfield Royal Hospital NHS Foundation Trust; Chesterfield; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Free onsite parking

NEST pension match

Shift enhancements after 8pm/weekends

Job summary

Chesterfield Royal Hospital NHS Foundation Trust is seeking a Catering/Retail Team Member on a Bank (zero-hours) contract. The role involves serving guests, preparing food and drinks, assisting with retail operations and cash handling, and maintaining high cleanliness and service standards.

We welcome candidates with catering or retail experience; barista skills are desirable, and a flexible, team‑oriented attitude is valued. Interviews will be arranged at a later date.

Qualifications

• Level 2 food hygiene certificate or willingness to undertake.
• Educated to GCSE level or equivalent, or equivalent experience (to include Maths and English).
• Desirable: Good knowledge of Food safety.
• Desirable: Experience with Food Allergies, special diets and labelling.
• Experience in a similar position where demand peaks during service times.
• Strong customer service and communication skills.

Responsibilities

• Serve customers with a smile in a fast-paced environment.
• Prepare food, drinks, and barista-quality coffee.
• Support retail operations and cash handling.
• Help maintain high standards of cleanliness and service.

Skills

Excellent customer care skills

A good communicator

Good interpersonal skills

Professional approach

Ability to work without constant super

Education

GCSE level or equivalent

Job description

Catering/Retail Team Member - Bank

The closing date is 29 November 2026

Looking for flexible work that fits around your life?

We're seeking friendly, reliable individuals with experience in catering, retail, and barista services to join our flexible team on a zero-hours contract.

What you'll do:

• Serve customers with a smile
• Prepare food, drinks, and barista-quality coffee
• Support retail operations and cash handling
• Help maintain high standards of cleanliness and service

What we’re looking for: ? Catering and/or retail experience? Barista skills desirable? Great customer service and teamwork? Flexible and can‑do attitude

Join a friendly team, gain varied experience, and work shifts that suit you.

Key Benefits of the Role

• Free Onsite parking for Grade A Staff
• Our Pension is a NEST pension. Upon joining you can choose whether to pay 5% or 8% and DSFS will match whichever you choose.
• If applicable to your role and contract we will pay enhancements of 40% for any hours worked after 8pm and before 6am on Monday to Friday and for hours worked on Saturdays, Sundays and Bank Holidays.

Interview date to be agreed.

Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered

Main duties of the job

• As a Catering team member, you will be expected to have exceptional customer service and the ability to serve our guests in a friendly, approachable manner.
• Assisting our Chefs with some food preparation and stock rotation in our restaurant areas
• Ability to work as part of a team.
• Ability to follow instructions.
• Ability to keep calm under pressure
• You will be pivotal in ensuring full compliance with all Foods Safety requirements

About us

Derbyshire Support and Facilities Services Ltd. (DSFS) is a subsidiary company that's 100% owned by Chesterfield Royal Hospital NHS Foundation Trust.

DSFS has just over 900 staff across Soft and Hard Facilities Services, and our corporate services including, ICT, Patient Records, Switchboard, Procurement, Finance and Clinical Engineering. Very much part of the ‘Chesterfield Royal family’, DSFS builds on solid NHS foundations to offer a more commercial approach that's dynamic, flexible, and proactive.

DSFS are proud to be striving to achieve a truly diverse and inclusive flexible workforce by valuing and welcoming everyone's abilities, uniqueness, and individuality. All our colleagues have the right to and should be able to feel 100% themselves at work; we believe that all our people add to and should improve our culture and not just fit in with it. By embracing our diverse backgrounds and differences our culture becomes richer and makes us stronger together.

Person Specification

Qualifications

Essential

• Level 2 food hygiene certificate or willing to undertake.
• Educated to GCSE level or equivalent, or equivalent experience (to include Maths and English)

Desirable

• Good knowledge of Food safety
• Experience with Food Allergies, special diets and labelling

Experience

Essential

• Experience in a similar position where there are peaks and troughs in demand during service times

Skills & Knowledge

Essential

• A good communicator, able to converse easily
• Excellent Customer Care Skills
• Professional approach, being aware of the diversity of customers served
• Must be able to work without constant supervision and meet deadlines
• Good Interpersonal Skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Chesterfield Royal Hospital NHS Foundation Trust

Address

DSFS Ltd - Chesterfield Royal Hospital

Top Road, Calow

Chesterfield

S44 5BL

United Kingdom

Employer’s website

https://www.chesterfieldroyal.nhs.uk/ (Opens in a new tab)