Patient Services Assistant Catering

GEH; Calow; On-site; GBP 18,000 - 24,000; Part time

Job summary

Chesterfield Royal Hospital NHS Foundation Trust is seeking a Patient Services Assistant (PSA) in Catering to provide high-quality food and drink service to ward patients. The role covers ward catering and domestic cleaning duties, with a 16-hour week rota that may include weekends and bank holidays.

The successful candidate will maintain food safety standards, assist with menu choices, and operate catering equipment, supporting a positive patient dining experience.

Qualifications

• Basic education to include Maths and English.
• Level 2 Food Safety and Hygiene Certificate.
• Ability to read and understand to the required standard.

Responsibilities

• Provide a professional and high-quality food and drink service to patients on wards.
• Ensure meals are served efficiently and accurately to maintain food quality and meet required specifications.
• Support patients with menu selection and meal service as required.
• Maintain food safety standards and comply with all Trust catering policies and procedures.
• Ensure ward kitchens, catering areas, and associated offices are cleaned and maintained to the required standards.
• Safely operate catering equipment following appropriate training.
• Contribute to delivering a positive dining experience for patients.
• Clean ward areas, departments, and communal spaces in line with NHS National Cleaning Standards and Trust procedures.

Skills

Communication skills

Teamwork

Health and Safety

COSHH regulations

Education

Maths and English

Level 2 Food Safety and Hygiene Certificate

Job description

Go back Chesterfield Royal Hospital NHS Foundation Trust

Patient Services Assistant Catering

The closing date is 15 November 2026

An exciting opportunity has arisen for enthusiastic and motivated individuals to join our Patient Services team as a Patient Services Assistant (PSA). Catering duties will be to provide a high standard of food and drink service to ward areas within Chesterfield Royal Hospital and Derwent Unit. Other duties include ensuring all kitchen areas are cleaned efficiently and in a timely manner to the required specified standards in line with Trust policy and ensuring patient's meals are served efficiently to assure food quality and to meet the required specification, in line with Trust policy.

The hours of work are: -15:00hrs - 19:00hrs (16 hours per week)

The rota will be based on a 16 hour a week contract working on a 10-week rota basis which will include someweekends and bank holidays or working Monday to Friday which will include bank holidays.

Please note: Previous applicants need not apply.

Main duties of the job

Catering Duties

Provide a professional and high-quality food and drink service to patients on wards.

Ensure meals are served efficiently and accurately to maintain food quality and meet required specifications.

Support patients with menu selection and meal service as required.

Maintain food safety standards and comply with all Trust catering policies and procedures.

Ensure ward kitchens, catering areas, and associated offices are cleaned and maintained to the required standards.

Safely operate catering equipment following appropriate training.

Contribute to delivering a positive dining experience for patients.

Domestic Duties

Clean ward areas, departments, and communal spaces in line with NHS National Cleaning Standards and Trust procedures.

Work according to cleaning schedules and allocated duties.

Safely use cleaning equipment and materials following training and approved methods.

Follow infection prevention and control practices, including the National Colour Coding System.

Undertake specialist cleaning tasks where required using appropriate cleaning methodologies and PPE.

Ensure cleaning cupboards and equipment are secure and maintained appropriately.

Complete actions arising from cleaning audits within agreed timescales.

About us

Derbyshire Support and Facilities Services Ltd. (DSFS) is a subsidiary company that's 100% owned by Chesterfield Royal Hospital NHS Foundation Trust.

DSFS has just under 1000 staff across Soft and Hard Facilities Services, and our corporate services including, ICT, Patient Records, Switchboard, Procurement, Finance and Clinical Engineering. Very much part of the 'Chesterfield Royal family', DSFS builds on solid NHS foundations to offer a more commercial approach that's dynamic, flexible, and proactive.

DSFS are proud to be striving to achieve a truly diverse and inclusive flexible workforce by valuing and welcoming everyone's abilities, uniqueness, and individuality. All our colleagues have the right to and should be able to feel 100% themselves at work; we believe that all our people add to and should improve our culture and not just fit in with it. By embracing our diverse backgrounds and differences our culture becomes richer and makes us stronger together.

Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered

Please note: Applicants who have previously applied for this post within the last six months need not apply, as previous applications have already been considered.

Job responsibilities

Please see the Job Description and Person Specification attached to this vacancy. This document contains a full detailed description of the role and what the main responsibilities and duties are along with the criteria that is required.

Person Specification

Qualifications

• To be able to read and understand to the required standard.
• Basic education to include Maths and English
• Level 2 Food Safety and Hygiene Certificate

Experience

• Understanding the importance of confidentiality
• Experience of working in a hospital environment
• Previous experience in a similar environment

Skills

• Good communication skills both written and verbal
• Ability to work alone and as part of a team
• Basic Knowledge of Health and Safety and COSHH regulations
• Basic IT skills

Personal Attributes

• Flexible and reliable attitude to working arrangements
• Ability to work alone and as part of a team
• Able to undertake the physical aspects of the post

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Chesterfield Royal Hospital NHS Foundation Trust