Catering Operations Manager (Mon-Fri, 7am-3pm)

OCS; Birmingham; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Award-winning employer

Digital learning

Retail perks via Wagestream

Professional growth

Flexible pay

Job summary

OCS UK & Ireland is seeking an experienced Catering Operations Manager to lead a contract catering team in delivering seasonal food and drink menus for a site and events. You will oversee staff, ensure client needs and daily legal/company requirements are met, and train the team on menus, serving procedures, safety standards, and regulations.

In this role you will recruit staff, manage budgets with your line manager, and build vendor relationships to secure best prices while maintaining service

Qualifications

• Experience in management of contract catering operations and teams.
• Ability to lead, mentor and motivate staff.
• Strong customer service orientation and client relationship skills.
• Excellent verbal and written communication skills.
• Experience handling budgets and cost control.

Responsibilities

• Create seasonal food and drink menus for the site and events.
• Oversee all staff and ensure menu creations meet client needs and compliance.
• Train team on menus, serving procedures, etiquette, safety standards and regulations.
• Recruit new staff to meet workload demands.
• Manage budgets for food, equipment, staffing and other resources as directed by line manager.
• Build vendor relationships and secure best prices while maintaining quality.

Skills

Leadership skills

Customer service

Time management

Organisational skills

Microsoft Excel

Education

Level 3 in Catering and Hospitality or equivalent

Tools

Microsoft Excel

Job description

OCS UK & Ireland is seeking an experienced Catering Operations Manager to lead a contract catering team in delivering seasonal food and drink menus for a site and events. You will oversee staff, ensure client needs and daily legal/company requirements are met, and train the team on menus, serving procedures, safety standards, and regulations.

In this role you will recruit staff, manage budgets with your line manager, and build vendor relationships to secure best prices while maintaining service