Catering Operations Lead - Service & Standards Champion

ISS Facility Services

West Wittering

On-site

GBP 22,000 - 30,000

Full time

2 days ago

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Job summary

ISS UK is seeking a Catering Supervisor to lead a team and deliver outstanding customer service while ensuring high standards of cleaning and housekeeping. You will plan, coordinate catering operations, manage cleaning schedules, and maintain safety compliance across your area of responsibility.

You will lead by example, communicate effectively with site users, and drive a culture of reliability and professionalism.

Qualifications

Relevant experience in cleaning and supervising catering operations.
Excellent customer service skills.
Strong leadership skills.
Able to communicate politely and effectively with all site users.
Strong attention to detail.

Responsibilities

Plan, organise, and coordinate catering operations to meet financial and performance targets.
Lead by example with a passion for customer service and strong, inspiring leadership.
Set and maintain high standards for yourself and your team.
Create and manage cleaning schedules for your team.
Deliver an exceptional level of cleaning service within your area of responsibility.
Carry out general cleaning duties, including offices, meeting rooms, toilets, showers, vacuuming, and mopping.
Use cleaning chemicals and equipment safely and correctly.
Maintain a safe working environment in line with Health & Safety regulations and company standards.
Report any hazards, near misses, or safety concerns promptly to your manager.