Catering Supervisor

ISS UK Limited; Sheffield; In loco; GBP 18.000 - 21.000; Tempo pieno

Descrizione del lavoro

ISS UK Limited is seeking a Catering Supervisor to lead daily catering operations, supervise a team, and ensure high standards of food safety and customer service. This on-site role supports the Catering Manager and requires effective staffing, budgeting, and client relationship skills.

Responsibilities include overseeing service delivery, training staff, maintaining hygiene standards, and identifying opportunities to improve service quality and revenue.

Competenze

• Experience in restaurant, catering or hospitality operations and supervision.
• Ability to lead an operation confidently, work independently and support colleagues effectively.
• Enthusiastic, positive and customer-focused with a commitment to delivering an excellent customer experience.
• Good understanding of food hygiene, food safety and Health & Safety principles.
• Well presented, approachable and able to build positive working relationships.
• Strong organisational skills with a proactive, can-do attitude and maintaining high standards.

Mansioni

• Support the Catering Manager in overseeing the restaurant and catering operation, ensuring services are delivered efficiently and within agreed budgets.
• Lead, motivate and support the catering team, providing clear direction, effective training and development to maintain high standards of service.
• Ensure food safety, hygiene, cleanliness and Health & Safety standards are maintained in line with company policies and statutory regulations.
• Plan, allocate and monitor workloads to ensure smooth and effective delivery of catering services.
• Build positive relationships with customers, colleagues and clients, adapting the catering offer to meet customer needs and enhance the overall experience.
• Support business development by identifying opportunities to improve services, maximise revenue and grow the operation, providing accurate reports and updates as required.

Conoscenze

Team leadership

Customer focus

Organization skills

Food hygiene awareness

Proactive attitude

Independent worker

Descrizione del lavoro

Working Pattern: Monday to Friday 07:00 - 15:00

Contract Type: Permanent

Hourly Rate: £13.47

Do you enjoy creating great food, delivering excellent customer service and leading a team?

We’re looking for a motivated Catering Supervisor to join ISS UK and play a key role in the successful running of our restaurant and catering operation.
Working closely with the Catering Manager, you’ll help oversee daily operations, support and develop your team, and ensure a high-quality catering service that meets customer expectations.

You’ll also contribute to maintaining excellent food hygiene and Health & Safety standards, managing resources effectively and identifying opportunities to enhance the customer experience and grow the business.

The Role

• Support the Catering Manager in overseeing the restaurant and catering operation, ensuring services are delivered efficiently and within agreed budgets.
• Lead, motivate and support the catering team, providing clear direction, effective training and development to maintain high standards of service.
• Ensure food safety, hygiene, cleanliness and Health & Safety standards are maintained in line with company policies, client requirements and statutory regulations.
• Plan, allocate and monitor workloads to ensure the smooth and effective delivery of catering services.
• Build positive relationships with customers, colleagues and clients, adapting the catering offer to meet customer needs and enhance the overall experience.
• Support business development by identifying opportunities to improve services, maximise revenue and grow the operation, providing accurate reports and updates as required.

About You

• Previous experience in restaurant, catering or hospitality operations, ideally with experience supervising a team.
• Ability to lead an operation confidently, work independently and support colleagues effectively.
• Enthusiastic, positive and customer-focused, with a commitment to delivering an excellent customer experience.
• Good understanding of food hygiene, food safety and Health & Safety principles.
• Well presented, approachable and able to build positive working relationships.
• Strong organisational skills, with a proactive, can-do attitude and a commitment to maintaining high standards.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team.

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