Catering Operations Lead — Elevate Profit & Guest Experience

Equipment Sales & Service Limited.; Welton; On-site; GBP 36,000 - 48,000; Full time

Job summary

Eurest is seeking a Catering Manager to take ownership of a busy operation in Daventry. You will lead day-to-day catering, maintaining high standards across food, hospitality and customer service, while taking full P&L responsibility.

You'll build strong relationships with the client and on-site stakeholders, manage stock and purchasing, drive innovative ideas to enhance the customer experience, and ensure food safety and sustainability standards are met.

Qualifications

• Previous contract catering experience in a management position.
• Strong experience of P&L management and commercial performance.
• Proven experience managing, developing and motivating teams.
• Excellent client and stakeholder management skills.
• A proactive and innovative approach, with the ability to identify opportunities and turn ideas into action.
• Strong organisational skills and the ability to manage competing priorities effectively.

Responsibilities

• Manage day-to-day catering operation and deliver high-quality service.
• Take full P&L responsibility and monitor financial performance.
• Manage stock, purchasing and ordering controls to minimise waste.
• Lead, develop and motivate the team with HR responsibilities.
• Build strong relationships with the client and site stakeholders.
• Oversee hospitality services and ensure events are delivered to a high standard.
• Drive new ideas and innovation to enhance customer experience and business performance.
• Maintain strong HSE, food safety and sustainability standards.
• Collaborate with internal and external stakeholders to achieve objectives.
• Identify opportunities to improve operation and client experience.

Job description

Eurest is seeking a Catering Manager to take ownership of a busy operation in Daventry. You will lead day-to-day catering, maintaining high standards across food, hospitality and customer service, while taking full P&L responsibility.

You'll build strong relationships with the client and on-site stakeholders, manage stock and purchasing, drive innovative ideas to enhance the customer experience, and ensure food safety and sustainability standards are met.