Catering Operations Director

Aramark Ltd; Hatfield; On-site; GBP 54,000 - 66,000; Full time

Benefits offered by this job

Annual leave increases with service

Defined contribution pension scheme

Employee discounts across retailers/le

Employee Assistance Programme

Mental Health Champions

In-house events and culinary tastings

Job summary

Aramark Ltd in Hatfield and Worcestershire seeks a Catering Operations Director to oversee site-level operations for venues with annual turnover exceeding £4 million. You will drive strategic initiatives, deliver operational excellence, and manage P&L across multiple campuses.

The role requires a proven track record in multi-site leadership, strong client relationship skills, and the ability to lead teams while ensuring compliance with food safety and HR regulations across the HE/retail sector.

Qualifications

• Minimum 3 years management experience in a complex multi-campus environment.
• Previous experience in the HE and/or retail industry.
• Proven track record in delivering budgeted profit levels.
• Ability to demonstrate leadership and success.

Responsibilities

• Lead the operational and financial performance of the university's catering services.
• Implement strategic initiatives to drive business improvements.
• Engage, market, and communicate effectively with your team and stakeholders.
• Collaborate with senior leadership to develop propositions for the higher education market.
• Ensure compliance with all HR laws, hygiene, safety, and food safety requirements.
• Maintain strict adherence to Aramark policies and procedures.
• Conduct regular client reviews and support new business and retention activities.
• Lead contract negotiations and identify opportunities for growth.
• Maintain and develop strong client relationships.
• Demonstrate strong commercial acumen in creating and managing operating models.

Skills

Management experience

Budgeting

Leadership

Job description

Catering Operations Director

Hatfield

Worcestershire

GB

WR5 2

Any

Are you a dynamic leader with a passion for excellence in food & beverage? Do you thrive in a fast-paced, multi-campus environment where you can make a real impact? If so, we have the perfect opportunity for you! As Catering Operations Director, you will oversee and manage operations at site level for sites where total turnover exceeds £4 million. Your strategic leadership will drive continual improvement and operational excellence, ensuring the highest standards of service and financial performance. You will have strong experience within a multi-site role, be innovative and have a keen eye for detail. You'll be confident when managing client relationships, teams, and P&L.

What's in it for you:

• Salary £60,000
• Generous annual leave that increases in line with service, with the opportunity to buy extra
• Defined contribution pension scheme and life assurance benefits
• Access to an employee benefit scheme that offers discounts across hundreds of retail and leisure providers
• Employee Assistance Programme and in-house Mental Health Champions
• FOOD! A plethora of opportunities to attend in-house events and try out the culinary genius of our teams (we are a food business after all!)

Job Responsibilities

• Lead the operational and financial performance of the university's catering services.
• Implement strategic initiatives to drive business improvements.
• Engage, market, and communicate effectively with your team and stakeholders.
• Collaborate with senior leadership to develop propositions for the higher education market.
• Ensure compliance with all HR laws, hygiene, safety, and food safety requirements.
• Maintain strict adherence to Aramark policies and procedures.
• Conduct regular client reviews and support new business and retention activities.
• Lead contract negotiations and identify opportunities for growth.
• Maintain and develop strong client relationships.
• Demonstrate strong commercial acumen in creating and managing operating models.

Key Requirements

• Minimum 3 years management experience in a complex multi-campus environment.
• Previous experience in the HE and/or retail industry
• Proven track record in delivering budgeted profit levels
• Ability to demonstrate leadership and success.

About Aramark

If you are applying for this role and you already work for Aramark, you must notify your line manager before submitting your application.

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident and Forces Friendly employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team.

All applications will be treated in the strictest confidence.