Catering Manager - Make a Real Difference in Mental Health

Cygnet Group; Tees Valley; On-site; GBP 32,000 - 36,000; Full time

Benefits offered by this job

Strong career progression

Expert supervision & support

Pension scheme

Cycle to work scheme & employee-discan

Job summary

Cygnet Victoria House is seeking an experienced Catering Manager to lead the hospital catering team. This role manages all catering staff, plans menus within budget, and ensures high standards of safety and hygiene for patients and staff.

You will oversee purchasing, cost control, and event planning across the three hospital sites, while maintaining strong service user relations and adherence to health regulations.

Qualifications

• NVQ Level 2 in Food Production or equivalent qualification.
• At least 5 years' experience within catering management.
• Detailed knowledge of food safety and related legislation.
• Solid operational management and line management experience.
• Experience of menu planning and gaining and acting on customer feedback.
• A flexible, organised, proactive and hands-on approach to tasks.
• Solid IT skills (including a good working knowledge of Microsoft Office software).

Responsibilities

• Directly manage all personnel assigned to work in the catering department, including permanent, bank and agency staff.
• Lead on the purchase of materials, consumables and light equipment within budget and purchasing policy.
• Oversee the catering department's premises and equipment complying with health, safety and hygiene policies.
• Induct new team members and oversee ongoing training to maintain skill levels.
• Motivate the team to achieve high standards in duties and service.
• Develop and maintain good relationships with service users, staff and visitors.
• Support service users and staff with issues such as dietary requirements.
• Assist in preparing the annual budget and achieve food cost targets.
• Produce cost and sales analysis as required.
• Identify areas for cost reductions and supplier changes where applicable.
• Keep accurate daily records of meals provided to patients and staff.
• Plan, organise and control catering operations to meet quality standards set by management.
• Ensure compliance with statutory authorities and hygiene regulations.
• Carry out clerical tasks related to controls, records and wages.
• Plan and execute events for hospitals on site as agreed with management.
• Maintain health and safety and hygiene standards; comply with Food Safety Act 1990.
• Attend meetings and training; ensure staff attend as required.
• Assist with special tasks to support department objectives.
• Follow fire drills and undergo necessary training.
• Review catering output for staff meals and hospitality; seek feedback.

Skills

Catering management

Food safety

Team leadership

Budgeting

Microsoft Office

Education

NVQ Level 2 in Food Production or equivalent qualification

Tools

Microsoft Office

Job description

Cygnet Victoria House is seeking an experienced Catering Manager to lead the hospital catering team. This role manages all catering staff, plans menus within budget, and ensures high standards of safety and hygiene for patients and staff.

You will oversee purchasing, cost control, and event planning across the three hospital sites, while maintaining strong service user relations and adherence to health regulations.