Catering Manager

Opus People Solutions Limited; Chelmsford; On-site; GBP 24,000 - 30,000; Full time

Job summary

Vertas is seeking a Catering Manager to lead two catering outlets at Riverside Leisure Centre, Chelmsford. The role covers service delivery, team leadership, hygiene, stock, and budget monitoring, with 37.5 hours per week across 5 days including weekends and bank holidays.

You will engage customers, supervise front-of-house and kitchen activities, manage orders and deliveries, ensure H&S compliance, and promote the site via POS and social media.

Qualifications

• Excellent customer service and communication skills.
• Passion for sustainability.
• Team player with service excellence across Vertas Group.
• Ability to make decisions with Vertas in mind.
• Listening to colleagues, customers and suppliers to achieve the best outcomes.
• Able to adapt to change in a growing organisation.

Responsibilities

• Communicating regularly with customers and clients to ensure a high level of service is being received.
• Supervision of the cafe including monitoring hygiene standards, staff training and all day-to-day operations of the kitchen and front of house.
• Undertake and lead a team in the preparation, cooking and service of food and drinks.
• Administrative work, including placing orders, cash handling, stock control and monitoring of food budgets.
• Checking and recording the amount, price and condition of all food/non-food deliveries and taking any necessary action required.
• To take responsibility for the standards of cleanliness and hygiene of kitchen premises and equipment whilst maintaining sufficient stock levels of cleaning materials.
• Compliance with company Health & Safety requirements and company policies including safeguarded
• Keeping up to date with mandatory training requirements
• Ensuring colleagues are up to date with mandatory training
• Controlling costs for consumables and staff labour to ensure the business is profitable
• Communicate regularly with your line manager and other business key personnel and reply to emails in a timely manner.
• Promote your site using POS and social media
• Any other reasonable management requests

Skills

Customer service

Sustainability

Team player

Decision making

Listening

Adaptability

Job description

Are you passionate about food, teamwork, and delivering exceptional service? Vertas is looking for a dedicated Catering Manager to join our Catering team.

Who are Vertas?

Vertas delivers trusted, integrated facilities management solutions across Great Britain. Our team of 5,000 colleagues provides a comprehensive range of facilities services, including cleaning, catering, property design, recruitment, transport, and environmental management. You'll find us putting the customer at the heart of everything we do, while prioritising our colleagues health, safety and wellbeing.

About the Role:

Based at Riverside Leisure Centre, Victoria Road, Chelmsford, CM1 1FG you will be working 37.5 hours a week across 5 days including weekends and bank holidays. Riverside Leisure Centre is a busy leisure complex in the heart of Chelmsford, offering a range of facilities including Gym, Swimming, Soft Play and Ice Skating. Home to the Chelmsford Chieftains Ice Hockey Team. We are looking for a Catering Manager to lead the team managing 2 catering outlets within the centre.

• Communicating regularly with customers and clients to ensure a high level of service is being received.
• Supervision of the cafe including monitoring hygiene standards, staff training and all day-to-day operations of the kitchen and front of house.
• Undertake and lead a team in the preparation, cooking and service of food and drinks.
• Administrative work, including placing orders, cash handling, stock control and monitoring of food budgets.
• Checking and recording the amount, price and condition of all food/non-food deliveries and taking any necessary action required.
• To take responsibility for the standards of cleanliness and hygiene of kitchen premises and equipment whilst maintaining sufficient stock levels of cleaning materials.
• Compliance with company Health & Safety requirements and company policies including safeguarded
• Keeping up to date with mandatory training requirements
• Ensuring colleagues are up to date with mandatory training
• Controlling costs for consumables and staff labour to ensure the business is profitable
• Communicate regularly with your line manager and other business key personnel and reply to emails in a timely manner.
• Promote your site using POS and social media
• Any other reasonable management requests

Skills and Experience:

• Great customer service and communication skills.
• Passion for sustainability.
• A Team player providing an excellent service across the Vertas Group.
• The ability to make the best decisions with Vertas in mind.
• Listening and responding to colleagues, customers and suppliers to achieve the best outcome.
• The ability to adapt and respond to change in a growing organisation.

The successful candidate will be require to go on the premises licence as DPS so a personal licence would be helpful but Vertas will pay for this to be obtained.