Catering Manager

JR United Kingdom; Bristol; On-site; GBP 37,000; Full time

Job summary

An established industry player in workplace catering is seeking a passionate Catering Manager to lead a dynamic team in Bristol. This role emphasizes the importance of high-quality food and customer service, ensuring that every meal reflects the company's commitment to excellence. You will drive standards, manage financials, and foster strong relationships with clients and customers. With opportunities for personal development and a supportive work environment, this position offers a chance to make a significant impact while enjoying various benefits. Join a company that values its people and strives for innovation in workplace dining.

Benefits

Private Medical Insurance

Eye Care

Comprehensive Wellbeing Strategy

Family-Friendly Support

Regular Social Events

Professional Subscription Support

Recognition Schemes

Long Service Awards

High Street Discount Vouchers

Qualifications

• Strong chef background with experience in catering management.
• Ability to lead and develop a team effectively.

Responsibilities

• Oversee food and service quality to meet client expectations.
• Manage financial targets and client relationships.

Skills

Catering Management

Customer Service

Team Leadership

Financial Management

Food Safety (COSHH, HACCP)

Education

Culinary Arts Degree

Management Training

Tools

Food Safety Management Systems

Job description

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At Gather & Gather, we are known as one of the UK & Ireland's most distinctive workplace catering experts. We are passionate about great food and coffee, putting our employees and customers at the heart of everything we do. We are currently recruiting for a Catering Manager at a prestigious workplace site in Bristol.

Location: BS1 5LF

Rate of pay: £36,500 per annum

Working pattern: 40 hours per week, 7am - 3.30pm, Monday - Friday

About The Role:

Our QSD concept aims to bring the High Street feel into the workplace with fresh, daily meals that are nutritious, well-balanced, and suited for a fast-paced working environment. Gather & Gather also offers weekly hot counter “Pop Ups,” including dishes from our Pizza station, along with freshly baked goods and daily office hospitality menus.

As our Catering Manager, you should have a strong chef background combined with a passion and flair for front-of-house customer service. You will be hands-on, leading from the front, driving standards and customer experience. You will ensure your Head Chef and team use the freshest, seasonal ingredients to create daily menus. You will oversee coffee extraction, baked goods presentation, and retail displays, ensuring they meet high standards, always keeping customers at the center of our efforts. Strong coaching skills are essential to support team development. Building solid client and customer relationships will support business growth. You will also oversee financials to meet business targets and budgets.

Key responsibilities:

Food and Service Development

• Ensure client expectations of food and service are consistently met and aligned with the CH&CO brand.
• Set clear standards for food and service to ensure high-quality delivery.
• Regularly review service and food quality, providing feedback and implementing improvements.

Relationship Management

• Act as the primary contact for client comments and concerns, taking appropriate action.
• Gather and utilize customer feedback to enhance offerings.

Finance

• Achieve financial targets in line with the client agreement and budget.
• Identify and implement strategies to address shortfalls.
• Maximize income through effective purchasing, marketing, and waste control.

Managing/Developing a Team

• Conduct performance management and appraisals for Front of House staff and the Head Chef.
• Ensure proper induction, skills training, and on-the-job training are provided.
• Identify training needs from performance reviews and coordinate with relevant parties to meet these needs.

Health & Safety

• Maintain up-to-date knowledge of COSHH and HACCP procedures.

Most importantly, take pride in your work and enjoy what you do!

What's in it for you?

Working with Gather & Gather offers numerous benefits! We value our people and have developed a range of benefits and development opportunities, including:

• Personal development and training opportunities
• Private medical insurance
• Eye care
• A comprehensive wellbeing strategy, including access to our Employee Assistance Programme and salary finance
• Family-friendly support
• Regular social events and leadership communication
• Professional subscription support
• Recognition schemes and awards
• Long service awards
• Access to high street discount vouchers