Catering/Event Supervisor

Groundwork; Gateshead; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading community-focused organization is seeking a Catering Supervisor for their Land of Oak & Iron Heritage Centre in Gateshead. The role involves managing catering services, ensuring high-quality customer satisfaction, and supervising a friendly team. This position offers a positive and flexible work environment, ideal for those passionate about food and service excellence.

Qualifications

• Proven experience in a fast-paced catering environment.
• Essential supervisory skills and excellent communication.
• Knowledge of food safety and health and safety principles.

Responsibilities

• Overseeing the day-to-day running of catering services.
• Driving achievement of visitor satisfaction.
• Supervising events and staff to ensure standards are met.

Skills

Customer service

Supervisory skills

Communication

Job description

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An opportunity has arisen for a Catering Supervisor to join our Land of Oak & Iron Heritage Centre. Working with a small friendly team, you will be expected to be involved with the day-to-day running of catering services, overseeing staff to ensure standards are consistently met, and driving achievement of the highest levels of visitor satisfaction, as well as supervising in the smooth running of events.

The role requires a positive and flexible approach with the ability to operate effectively in a fast paced customer environment. Our café operates daily from 9.00 am to 4.00 pm, with occasional evenings, offering a great work/life balance for catering professionals.

Our team work in beautiful location in a friendly and collaborative environment where we encourage everyone to have a voice and be part of our growth and success.

About you

We are seeking someone who is outgoing and enthusiastic, with proven experience of customer service in a fast paced catering environment. Having supervisory skills is essential as well as being an excellent communicator who is open, honest and acts with integrity. You will be flexible and willing to tackle any task or role assigned to you with a positive attitude.

With a passion for food and delivering an excellent service, you will also have knowledge of food safety and health and safety principles.

For an informal discussion about this role please contact Anya Haswell, Heritage Centre Manager on 01207 524898.