Catering Clerk

NUH; Nottingham; On-site; GBP 23,000 - 28,000; Part time

Job summary

Nottingham University Hospitals (NUH) is seeking a proactive Catering Clerk to join the Food Production teams at City Campus and the QMC Campus. You will issue meals and beverages for patients, record orders accurately using our ICT catering software, and maintain essential documentation to support service standards.

This part-time role (29.75 hours per week on a two-week rota, including every other weekend) offers a pro rata salary of £25,272 per annum and development opportunities within NUH.

Qualifications

• GCSE English language and Mathematics (Grade C or above) or equivalent.
• Good Computer Skills.
• Level 2 Food Safety Certificate.

Responsibilities

• Use catering software to monitor and record all catering food issued to wards.
• Print patient meal orders twice a day and issue to relevant teams.
• Receive ward food orders, record and relay to Production team.
• Accurately record all food and drinks items issued to Patients Meals Service.
• Input all items into catering software and other records.
• Produce reports from catering software for team and management.

Skills

Customer service

Telephone communication

Computer skills

Education

GCSE English language & Mathematics (Grade C or above)

Level 2 Food Safety Certificate

Job description

Nottingham University Hospitals (NUH) is the biggest employer in Nottingham with over 19,000 staff

Main area Estates Grade Band 2 Contract Permanent Hours Part time - 29.75 hours per week (Two week rota. Week one – 3 x 8.5 hour shifts. Week two – 4 x 8.5 hour shifts Includes working every other weekend) Job ref 164-8301174

Site City and QMC Hospitals Town Nottingham Salary £25,272 per annum pro rata Salary period Yearly Closing 19/10/2026 23:59

Job overview

We require proactive and hardworking staff to work as part of a team within the Food Production department at our Central Production Unit at City Campus and Receipt and Distribution Unit at the QMC Campus. The Catering Clerk role is key to the Food Production department in ensuring all meal and food & beverages for our patients are issued recorded accurately using our electronic ordering system.

The post holder will be responsible for producing, printing and recording catering supplies requested by the wards using an ICT software package.

The post holder will be responsible for maintaining accurate documentation and information for all catering supplies and to ensure the service of all types of food and beverage is given to the expected standards required of the department.

All duties carried out by the employee will be in accordance with the Trust’s policy on the health and safety and in line with current standing financial instructions.

In addition to the below summary you need to familiarise yourself with full job description and person specification documents attached to the advert

Main duties of the job

The use of the catering software to monitor and record all catering food issued to the wards

To print patient meal orders documents twice a day and to issue to the relevant teams and areas.

To receive orders of additional food from wards, record and relay the information to the Production team.

To accurately record all food and drinks items issued to the Patients Meals Service

To input all food items, drink items & stock transfers that are issued to the Patients Meals Service into the catering software and other records

To produce reports using the catering software for the Catering team and management when required

To keep the catering software up to date with menu changes, products and costs.

To use other software systems to report and record information

To carry out general administration duties for Food Production including taking orders over the phone, taking and passing on messages, managing stationary, printing documents & labels and photocopying

Answering the telephone in a courteous and helpful manner

To communicate with wards and departments notifying them of any changes to the service.

Control the efficient and effective use of resources.

Reporting any premises and equipment faults to their line manager/supervisor

To maintain a safe working environment in relation to office area

To maintain confidentiality when privy to sensitive information in the office.

Working for our organisation

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Detailed job description and main responsibilities

Please refer to the job description and person specification attached to the advert for the full details of the vacancy.

Person specification

Training & Qualifications

• English language & Mathematics GCSE (Grade C or above) or equivalent
• Good Computer Skills
• Level 2 Food Safety Certificate

Experience

• Previous experience of working in a customer/patient focused environment

Communication and Relationship

• Must be able to communicate well with other staff from other departments. Receive, deal with or pass on messages from wards or departments
• Friendly and professional telephone manner

Planning & Organising

• Able to manage own work on a day to day basis
• Able to concentrate in a very busy environment
• Shows willingness to assist/help others within the team

___________________________________________________________________________________

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Applicants are kindly requested to refrain from using AI at any stage during the recruitment process.

Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.

Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.

Easy read application: If you have a disability and find online job applications difficult, you can use an easy read application form instead.

NUH are now able to offer application completion support and interview preparation support. Please follow the link to book onto our sessions: Support for NUH Job Applications

If you are aged 16 or 17 and applying for a role that is more than 20 hours a week, please be aware that you will be asked to commence an Apprenticeship within the Trust alongside your role, as long as there is a suitable apprenticeship standard available. This is in line with the current guidance in England that whilst young people under the age of 18 can leave school (on the last Friday in June) they must then do one of the following:

• Stay in full-time education, for example at a college
• Start an Apprenticeship
• Spend 20 hours of more a week working or volunteering, while in part-time education or training

Salary: The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.

At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.

ID and Right to work checks : NUH authenticate ID and right to work documentation including passports and driving licenses through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.

Consent:

• Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Department confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
• Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (£49.50 for enhanced and £21.50 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month’s pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.

For more information about our organisation and the career opportunities available, please visit our website and/or follow us on Instagram , Twitter and Facebook

Employer certification / accreditation badges

Application numbers

Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.