Catering Assistant - Higher Level

Northumbria Group.; North Tyneside; Remote; GBP 23,000 - 28,000; Part time

Benefits offered by this job

Car lease

Home electronics

Cycle to work

Vaccination access

Physiotherapy

Counselling

33 days annual leave + bank holidays

Job summary

Northumbria Healthcare Facilities Management (NHFM) is seeking a part-time Catering Assistant at Wansbeck General Hospital. The role offers 21 hours per week, typically 3 x 7-hour shifts, with enhanced weekend/bank holiday pay. Responsibilities include food prep, dishwashing, and serving in the staff restaurant while maintaining high hygiene standards.

The post requires basic food hygiene, GCSEs, and NVQ lev1-2. DBS checks may be required, with costs deducted from pay.

Qualifications

• Customer service training or experience.
• Understanding of food hygiene and safety regulations.
• Ability to communicate clearly with staff and visitors.

Responsibilities

• Prepare foodstuffs and assist in food service to patients, visitors and staff.
• Ensure high standards of cleanliness in all catering areas.
• Operate central dish wash and restock dining areas as needed.
• Serve meals, handle payments where required and maintain HACCP compliance.
• Support training and cover shifts as required.

Skills

Customer service

Food safety awareness

Communication

Education

Basic Food Hygiene Level 1

NVQ Level 1 or 2

GCSE Maths and English

Job description

Main area Facilities Grade Band 2 Contract Permanent Hours Part time - 21 hours per week (usually worked as 3 x 7 hr shifts per week) Job ref 319-8304906JN

Site Wansbeck General Hospital Town Ashington Salary £25,272 pro rata per annum Salary period Yearly Closing 06/10/2026 23:59

NHFM is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. Established in 2012, NHFM provide specialist project management services for large and small capital developments, estates maintenance and a full range of facilities services for all of Northumbria Healthcare Trust’s sites.

Come and work for us and we can offer you:

• Competitive rates of pay
• Enhanced rates of pay for working evenings, nights, weekends and bank holidays
• Favourable employment terms and conditions – we mirror NHS Agenda for Change terms and conditions ( https://www.nhsemployers.org/tchandbook ) which includes up to 33 days annual leave + bank holidays per year, generous maternity and paternity leave provisions, occupational sick pay, and much more
• Fantastic staff benefits including car lease, home electronics, cycle to work and priority access to vaccinations, physiotherapy, counselling, among many more
• A great employee experience - we score very highly on our employee satisfaction metrics

We work closely with Kids First Nurseries that are based within our trust grounds at Wansbeck, North Tyneside and Hexham hospitals to care for our Trust family's children, they offer care for children from 6 weeks old up to 4 years. There are a number of funding options run by the government to help working parents, including Early Years Funding and Tax Free Childcare.

Flexible working offers choice in where, when, and how we work, ensuring patients remain at the heart of all we do. It’s open to everyone, and we aim to find solutions that work for both you and the organisation. All arrangements must be reasonable and balanced to maintain safe and effective patient care.

Work for us and you will be making a real difference to the NHS and the thousands of people who use our services each year. Visit our website www.nhfm.co.uk for more information about who we are and benefits of working for us.

Whilst NHFM are a highly innovative organisation, the use of Third Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity your individual recruitment process, we may withdraw your application at any stage of the process.

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Job overview

We have a part time position available for a Catering Assistant to join our team at Wansbeck General Hospital.

This is a part-time position for 21 hrs per week

Hours of work for this post will be flexible whilst rotas are under review but will usually be worked as 3 x 7hr shifts per week between 7am - 7pm.

Please note the successful applicant will be required to work a share of weekend and bank holiday dates, for which an enhanced rate is payable.

As part of this role, you will be required to maintain the standards of cleanliness as specified throughout the work areas, by means of approved methods.

The role also involves serving in our staff and visitor restaurant and taking cash and card payments using our EPOS till system. It is important that the successful candidate is comfortable and confident to speak and interact with our customers.

Please note that it is a requirement of Northumbria Healthcare Facilities Management that all successful applicants pay for their own DBS certificate, if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Other hours may also be available.

Main duties of the job

The successful candidate will be responsible for the preparation of foodstuffs, general cleaning of equipment and areas within the Catering Department and preparation and service of food to patients on the ward, or to patients, visitors and staff in the dining room. The post holder will be required to operate in thecentral dish wash area.

This vacancy will include all areas of catering and serving meals on wards, of which full training will be provided.

Working for our organisation

NHFM is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. Established in 2012, NHFM provide specialist project management services for large and small capital developments, estates maintenance and a full range of facilities services. Carrying out facilities management for a state-of-the-art specialist emergency care hospital - The Northumbria, three general hospitals - North Tyneside, Wansbeck and Hexham hospitals - and a number of smaller community hospitals and clinic sites, we cover one of the largest geographical areas of any NHS trust in the country.

Work for us and you will be making a real difference to the NHS and the thousands of people who use our services each year. Visit our website www.nhfm.co.uk for more information about who we are and benefits of working for us.

Detailed job description and main responsibilities

• The receipt, checking for quality, temperature, correct quantity as per order to suppliers and the storage of such goods in the appropriate area within the time limits set out in the department policy on HACCP.
• To be able to demonstrate the ability to serve food to staff and to be able to check temperature levels and be aware of the Food Temperature Regulations.
• Operating the central dish wash machine, cleaning, drying and checking of the staff/ward crockery and cutlery.
• Preparation of vegetables, fruits and salads.
• Preparation and dispatch of meals.
• Service of food in restaurant.
• Service of food in the Dining Room and associated areas and preparation of sandwiches, hot snacks and beverages where applicable.
• The cleaning and re-stocking of vending machines.Operation of the Staff Dining Room cash register
• Awareness of appropriate image/appearance to suit service needs.
• To be self reliant.
• To be flexible in their working arrangements to cover for holidays and sickness and work all areas of the Catering Department when required.
• Cleaning of premises and equipment to the required standard.
• Ensures compliance with the Food Hygiene Policy and the Codes of Practice. Work in such a manner that does not contravene the Health and Safety procedures of the Hospital and the Hotel Services Department.
• Participate in training programmes relevant to efficiency, hygiene, fire drills, the requirements of the Health and Safety at Work Act 1974 and other such courses as deemed necessary for the efficient operation of the department

(This job description is not exhaustive but gives a broad indication of the main duties. It may be revised in the light of experience and changing circumstances in consultation with the post holder.)

Person specification

Qualifications / Professional Registration

• Basic Food Hygiene and/or Level 1 Food Safety Certificate or must be achieved within 6 months of start date
• NVQ Level 1 or 2
• GCSE Maths and English (or equivalent)

Experience and knowledge

• Knowledge of relevant policies, procedures, systems and regulations gained through induction and on the job training or equivalent experience
• Customer Service Training

The successful applicant will be an employee of the subsidiary and not Northumbria Healthcare NHS Foundation Trust.

Applicants who are members of the Armed Forces, those who have a disability that requires support in the work place (two ticks pledge) and those who have been looked after by the care system as a child or young person (for example, in foster care, children's homes, kinship or local authority care) who meet the essential criteria will be interviewed under the Trust's interview guarantee scheme.

We recognise the positive value of diversity and inclusion and are committed to a workforce that is diverse, equal and inclusive. We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) candidates as BAME people are currently under-represented in our workforce as well as other under-represented groups such as LGBT+ and disabled candidates. We are proud to be a Disability Confident Employer, a Stonewall Diversity Champion, we have a Gold award from the Defense Recognition Scheme, and we are delighted to support Apprenticeships, Age Posi+ive and are a mindful employer.

If you require any reasonable adjustments to attend interview please make the recruitment team aware as soon as possible by calling our HR Recruitment Team on 0191 203 1415 option 2.

Applicants who meet the Fit and Proper Person Requirements (FPPR) will require additional pre-employment checks in line CQC and statutory guidance.

Make sure to read the ‘applicant guidance notes’ before submitting your application and make sure you know everything there is to know before joining our fantastic trust!

Certificate of Sponsorship

Northumbria Healthcare NHS Foundation Trust proudly hold a sponsor licence. In order to provide sponsorship you and the role you are applying for must meet UKVI eligibility requirements. Please check your eligibility prior to submitting an application. Skilled Worker visa: Overview - GOV.UK (www.gov.uk)

Please note that it is a requirement of this Trust that all successful applicants pay for their own DBS certification if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Name Katy Murray Job title Catering Manager Email address [e-mail] Telephone number 07703 963156 Additional information

Alternative contact is Billy Worrall, Restaurant Supervisor - 01670 529835

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