Catering Assistant & Customer Experience Champion

Bartlett-Mitchell; Greater London; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Birthday day off

Michelin masterclasses

Development courses levels 2-7

Discounts and cashback

Cycle-to-work

Freedom Friday

Free lunch

Mental Health App access

Enhanced parental leave

Fertility leave

Grandparent leave

Job summary

Bartlett-Mitchell is hiring a Customer Service Assistant / General Assistant to support catering operations across Zones 1 to 3 in Greater London. You will serve customers, handle barista tasks, assist with corporate hospitality events, and ensure clean, well-presented restaurant spaces with attentive service.

You should have Food Safety Level 2 and Health & Safety Level 2 certificates, plus experience in customer service, merchandising, and till operations.

Qualifications

• Experience in a customer service environment.
• Good merchandising and till experience.
• Barista responsibilities and hospitality duties.

Responsibilities

• Serve customers in our restaurants across Zones 1–3.
• Provide barista services as required.
• Assist with corporate hospitality events.
• Monitor counters and chillers for cleanliness and stock.
• Follow procedures and maintain food safety standards.

Skills

Customer service

Till experience

Barista duties

Merchandising

Education

Food Safety Level 2

Health & Safety Level 2

Tools

Till system

Job description

Bartlett-Mitchell is hiring a Customer Service Assistant / General Assistant to support catering operations across Zones 1 to 3 in Greater London. You will serve customers, handle barista tasks, assist with corporate hospitality events, and ensure clean, well-presented restaurant spaces with attentive service.

You should have Food Safety Level 2 and Health & Safety Level 2 certificates, plus experience in customer service, merchandising, and till operations.