Catering Assistant

WSH Group; Birtley; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

24 days holiday incl. bank holidays (P

Birthday leave

Free on-site parking

Volunteer days

Grandparent leave

Enhanced maternity leave (24 weeks)

Secondary carer leave

Meal on shift

Training and development opportunities

Pension and life insurance

Perkbox discounts

Wellbeing hub

Employee assistance programme

Cycle to work

Job summary

BaxterStorey is seeking a Catering Assistant for the Co Op Retail Logistics site in Birtley. This part-time role offers 16 hours per week across four days, with shifts from 3:00pm to 7:00pm and flexibility to meet business needs. Responsibilities include serving food and drinks, stock handling, and maintaining high service standards.

The role emphasizes teamwork, customer service, and adherence to health and safety guidelines, with opportunities to develop in a supportive hospitality environment.

Qualifications

• Have a contagious passion for food and customer service
• You are a team player with great communication
• Positive and friendly attitude
• Previous experience in a similar role, especially in the food service industry, is often a plus
• Some knowledge of food safety and sanitation practices
• Physical stamina and the ability to stand for long periods

Responsibilities

• Service – serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed
• Customer Service - provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answering questions in a friendly manner
• Teamwork - collaborate with all other staff to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment
• Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location
• Cleanliness - maintain cleanliness and hygiene standards in all catering areas

Skills

Passion for food and customer service

Team player with good communication

Positive and friendly attitude

Stands for long periods

Job description

Company Description

Title: Catering Assistant

Location: Co Op Retail Logistics, Birtley - Drum industrial Estate

Salary: £12,71 per hour

Hours: 16 hours per week, working 4 days over 7 between the hours of 3.00pm to 7.00pm with a flexible approach to meet the Business needs

Plenty of onsite parking

More hours available to cover staff holidays

Benefits:

• 24 Days holiday including bank holidays (pro rata)


• Plus your birthday off


• Free on site parking


• 3 volunteering days


• 3 days grandparent leave


• 24 weeks' enhanced maternity leave


• Secondary carer leave


• Wedding/commitment day leave


• Free meals on shift


• Bespoke training and development opportunities


• Apprenticeships opportunities for all experience levels


• Pension and life insurance


• Discounts available on our Perkbox app; high street shops, holidays & cinema


• Wellbeing hub


• Access to employee assistance programme


• Cycle to work scheme

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you.

If you are a Catering Assistant who thrives on delivering extraordinary experiences in a fast paced environment, we would love to hear from you!

This is a varied role that includes food preparation, serving customers, filling vending machines, stock taking and much more! You will need to multi-task and will be kept busy from the moment you arrive, there will be lots of laughs and opportunities to use your creative flair.

At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Catering Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We encourage creativity and sharing ideas, got an idea for a great dish, a seasonal drink or a foodie theme day? We want to hear about it!

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

Job Description

• Service – serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed


• Customer Service - provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answering questions in a friendly manner


• Teamwork - collaborate with all other staff to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment


• Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location


• Cleanliness - maintain cleanliness and hygiene standards in all catering areas

Qualifications

• Have a contagious passion for food and customer service


• You are a team player with great communication


• Positive and friendly attitude


• Previous experience in a similar role, especially in the food service industry, is often a plus


• Some knowledge of food safety and sanitation practices


• Physical stamina and the ability to stand for long periods

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team memberto feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.