Category Management Senior Client Lead

dunnhumby; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A global leader in Customer Data Science is seeking a Senior Client Consultant to drive impactful recommendations for Tesco's product ranging decisions. This role requires strong communication skills and the ability to manage stakeholders effectively while translating data into actionable strategy. Ideal candidates will have experience in retail or consulting and a passion for customer-centric approaches. Join a dynamic team where your insights shape the future of retail in a flexible working environment.

Benefits

Flexible working hours

Birthday off

Investment in cutting-edge technology

Qualifications

• Experience managing clients or internal stakeholders to build trust quickly.
• Proven ability to manage data and deliver actionable insights.
• Strong prioritization skills in a fast-paced environment.

Responsibilities

• Lead range reviews across multiple grocery categories.
• Guide stakeholders through the full range process.
• Validate data outputs and troubleshoot issues.
• Align recommendations with buyer strategies.
• Educate stakeholders on new tools.

Skills

Strong communication and influencing skills

Category management experience

Client management

Data interpretation

Collaboration

Resilience

Curiosity

Education

4 years experience in retail or FMCG

Experience in consulting

Job description

dunnhumby is the global leader in Customer Data Science empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission : to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail one of the worlds most competitive markets with a deluge of multi-dimensional data dunnhumby today enables businesses all over the world across industries to be Customer First.

dunnhumby employs nearly 2500 experts in offices throughout Europe Asia Africa and the Americas working for transformative iconic brands such as Tesco Coca-Cola Meijer Procter & Gamble and Metro.

About the role

We’re looking for a Senior Client Consultant to join our Range and Category Management. This role you’ll take the lead in delivering high-impact recommendations to the Tesco UK commercial team directly influencing their product ranging decisions. You’ll act as a strategic partner to Tesco identifying commercial opportunities and applying our data science tools to drive performance.

You’ll work at the intersection of data, retail strategy and customer behaviour translating complex insights into clear actionable decisions that shape Tescos future ranges. This is a hands‑on high‑visibility role where you’ll be expected to challenge thinking guide stakeholders and deliver results.

We’re looking for commercially sharp data-driven individuals who are ready to take ownership and drive change. This is a chance to work with one of the UK’s biggest retailers and help redefine how customer data and AI power decision‑making in modern retail.

Location

This role is based in London (Hammersmith) with regular travel to Welwyn Garden City (at least once per week).

What you’ll be doing

• Own and lead range reviews across multiple grocery categories presenting clear data‑backed recommendations to Tesco’s buying teams.
• Guide and influence stakeholders through the full range process from insight generation to decision‑making ensuring recommendations are understood and applied.
• Interrogate data and dashboards to validate outputs troubleshoot issues and ensure quality and accuracy.
• Align with buyer strategies overlaying commercial context onto your recommendations to ensure relevance and impact.
• Educate and upskill stakeholders on new tools and methodologies helping embed data‑led thinking across the business.
• Stay ahead of the curve keeping up to date with tool enhancements and feeding into continuous improvement loops.
• Mentor and support junior team members providing guidance and oversight throughout the delivery process.

What you’ll need

• Strong communication and influencing skills confident presenting to senior stakeholders and translating complex data into compelling narratives.
• Solid grounding in category management and / or experience in FMCG retail or consulting.
• Proven ability to manage clients or internal stakeholders building trust and credibility quickly.
• A collaborative mindset but with the confidence to challenge and lead when needed.
• Comfortable working with data able to interpret questions and apply insights to drive decisions.
• Resilience and adaptability in a fast‑paced environment with strong prioritisation skills.
• A proactive curious mindset always looking for ways to improve and add value.

Why join us

You’ll be part of a passionate forward‑thinking team that’s transforming how Tesco makes ranging decisions. Working alongside world‑class data scientists and consultants you’ll have the opportunity to shape strategy at scale and see the real‑world impact of your work.

This role is ideal for a Category Manager or FMCG insights professional looking to deepen their expertise in customer data science and take the next step in their consulting career.

What you’ll bring

• 4 years experience in retail FMCG or supplier‑side roles.
• Demonstrated ability to turn data into actionable recommendations.
• Strong presentation and storytelling skills.
• A team‑first attitude with a willingness to support others and share knowledge.

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also a degree of personal flexibility you might not expect. Plus thoughtful perks like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting‑edge technology that reflects our global ambition. But with a nimble small‑business feel that gives you the freedom to play experiment and learn.

And we dont just talk about diversity and inclusion. We live it every day with thriving networks including dh Gender Equality Network dh Proud dh Family dh One dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.

Our approach to Flexible Working

At dunnhumby we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others so if this is important to you please raise this with your recruiter as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here).