Category Lead, Centre of Excellence

Intact Insurance (previously RSA); Chelmsford; Hybrid; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Annual discretionary incentive plan

Hybrid working (60% of your time in/at

25 days annual leave

Flexible benefit options including 금융

Job summary

Intact Insurance is seeking a procurement professional to drive sourcing across multiple categories in the UK. You will manage end-to-end activities from supplier engagement to award recommendations, while conforming to governance and ESG standards.

The role requires strong stakeholder collaboration, attention to detail, and the ability to deliver timely, compliant sourcing outcomes. Hybrid work arrangements and opportunities to shape supplier relationships are part of the role.

Qualifications

• Experience in a procurement or commercial role, ideally within a complex or regulated organisational environment.
• Practical experience running sourcing activity such as RFQs, mini-tenders or competitive supplier evaluations.
• Ability to operate across multiple categories and adapt quickly to different sourcing requirements.
• Strong attention to detail, with the ability to manage documentation and governance requirements confidently.
• Good commercial awareness and structured approach to supplier evaluation and decision-making.
• Confident communicator, able to engage professionally with internal stakeholders and suppliers.
• Sound judgement to recognise when issues, risks or exceptions require escalation.
• Strong organisational skills, with the ability to manage multiple activities in parallel.

Responsibilities

• Deliver sourcing execution across multiple categories, including RFQs and mini-tenders within approved frameworks and thresholds.
• Manage end-to-end sourcing activity from supplier engagement through to award recommendation and handover.
• Ensure all sourcing activity complies with procurement policies, templates, controls and governance standards.
• Maintain pace, quality and timeliness of delivery, meeting service expectations.
• Prepare and maintain clear sourcing documentation, including supplier communications and audit trails.
• Escalate complex or high-risk initiatives to appropriate stakeholders.
• Engage with internal stakeholders to clarify requirements, timelines and guardrails.
• Identify opportunities to streamline sourcing activity and improve cycle times.
• Utilise sourcing tools and systems effectively, ensuring data capture and reporting compliance.
• Apply ESG, sustainability and responsible sourcing requirements as defined.

Skills

Procurement experience

RFQs

Mini-tenders

End-to-end sourcing

Governance & controls

Stakeholder engagement

Attention to detail

Commercial acumen

Communication skills

Organisational skills

Job description

"

You'll make an impact by:

• Delivering sourcing execution across multiple categories, including RFQs and mini-tenders within approved frameworks and thresholds.


• Managing end-to-end sourcing activity for defined requirements, from supplier engagement through to award recommendation and handover.


• Ensuring all sourcing activity is conducted in line with procurement policies, templates, controls and governance standards.


• Maintaining strong pace, consistency and quality of delivery, meeting agreed timelines and service expectations.


• Preparing and maintaining clear, accurate sourcing documentation, including supplier communications, evaluation records and audit trails.


• Working closely with colleagues, escalating complex, higher-risk or out-of-scope initiatives appropriately.


• Engaging with internal stakeholders to clarify requirements, timelines and sourcing routes within defined guardrails.


• Contributing to continuous improvement by identifying opportunities to streamline sourcing activity and improve cycle times.


• Using sourcing tools and systems effectively, ensuring accurate data capture and compliance with reporting requirements.


• Applying ESG, sustainability and responsible sourcing requirements as defined in procurement frameworks.

Your skills and experience:

• Experience in a procurement or commercial role, ideally within a complex or regulated organisational environment.


• Practical experience running sourcing activity such as RFQs, mini-tenders or competitive supplier evaluations.


• Ability to operate across multiple categories and adapt quickly to different sourcing requirements.


• Strong attention to detail, with the ability to manage documentation and governance requirements confidently.


• Good commercial awareness and structured approach to supplier evaluation and decision-making.


• Confident communicator, able to engage professionally with internal stakeholders and suppliers.


• Sound judgement to recognise when issues, risks or exceptions require escalation.


• Strong organisational skills, with the ability to manage multiple activities in parallel.

Intact Insurance is a leading provider of Commercial and Specialty insurance solutions for businesses of all sizes across the UK and Ireland and through its Global Network in over 150 countries worldwide. Intact Insurance is part ofIntact Financial Corporation, the largest provider of Property and Casualty insurance in Canada and a leading Specialty lines insurer with international expertise. We aim to deliver second-to-none service and help brokers and businesses thrive in a fast-moving world.

Shape the future

We're leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times. When you join us, you're not just taking a job – you're stepping into a career where you can make a real difference.

Grow with us

We're customer-driven, community-focused, and committed to helping our people grow. Whether you're early in your journey or bringing years of experience, we'll support you with the tools, flexibility, and opportunities to thrive while going the extra mile for customers, brokers and colleagues.

Why you'll love it here

Being part of our team means you'll have the support and freedom to bring your best self to work each day. Here's a flavour of what you can look forward to:

• Annual discretionary incentive plan


• Hybrid working (with 60% of your time office-based)


• 25 days annual leave plus bank holidays and buy/sell options


• Flexible benefit options including financial and health wellbeing


• Share investment options


• Career development and mentoring


• Inclusive culture and employee networks

More benefit information

here.

Our DEI commitment

We celebrate individuality and believe our differences make us stronger. We're proud to foster a culture where everyone feels respected, valued, and empowered to thrive.

As an equal opportunity employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria.

We understand everyone's circumstances are different and are happy to explore flexible working options - such as reduced hours or job shares to support work-life balance.

If you meet the core criteria but not every requirement, we'd still love to hear from you. Let's explore how this role could support your next career step. If you need adjustments during the recruitment process, just let us know - we're here to support you.

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