CASUALTY TECHNICIAN

Assurex Global London Limited; Greater London; On-site; GBP 32,000 - 46,000; Full time

Job summary

AG London is seeking a Casualty Technician to provide high-quality technical and premium processing support to the Casualty Broking Team, assisting in the placement and servicing of US Casualty risks, ensuring accuracy, compliance, and high-quality service to clients and insurers.

You will support brokers with General Liability, Excess Casualty, and related lines, handling documentation, endorsements, and premium processing while maintaining FCA and market standards.

Qualifications

• Prior experience as a Casualty Technician in the London market.
• Understanding of US Casualty wordings.
• Familiarity with London Market process and documentation.
• Experience using Broking Systems such as Whitespace.
• Excellent attention to detail and organisational skills.
• Team-oriented, proactive, and aligned with AG London’s culture of integrity, accountability, and excellence.

Responsibilities

• Support brokers in the placement and servicing of General Liability, Excess Casualty and related Lines.
• Prepare, process and issue insurance documentation including quotations, MRCs, Endorsements, Debit and Credit Notes.
• Ensure all documentation is compliant with FCA, company, and market requirements.
• Process premiums, APs and RPs in line with agreed terms and market procedures.
• Liaise with clients, Insurers and Finance teams, to resolve premium and accounting queries.
• Support the production of processing of bordereaux where applicable.
• Maintain accurate records of placements, premiums, and bordereaux.
• Support compliance requirements under the AR framework and internal standards.
• Assist with reporting and data analysis to support management and board updates.

Skills

Casualty knowledge

Attention to detail

Organisational skills

Teamwork

Proactive

Tools

Whitespace

Job description

Reporting to: Head of Casualty / Operations Lead

AG London is seeking a Casualty Technician to provide high-quality technical and premium processing support to the Casualty Broking Team, assisting in the placement and servicing of US Casualty risks, ensuring accuracy, compliance, and high-quality service to clients and insurers.

• Support brokers in the placement and servicing of risks, including General Liability, Excess Casualty and related Lines.
• Prepare, process and issue insurance documentation including quotations, MRCs, Endorsements, Debit and Credit Notes.
• Ensure all documentation is compliant with FCA, company, and market requirements.
• Process premiums, APs and RPs in line with agreed terms and market procedures.
• Liaise with clients, Insurers and Finance teams, to resolve premium and accounting queries.
• Support the production of processing of bordereaux where applicable.
• Maintain accurate records of placements, premiums, and bordereaux.
• Support compliance requirements under the AR framework and internal standards.
• Assist with reporting and data analysis to support management and board updates.

WHAT WE’RE LOOKING FOR

• Prior experience as a Casualty Technician in the London market.
• Understanding of US Casualty wordings, or strong willingness to develop technical expertise.
• Familiarity with London Market process and documentation.
• Experience using Broking Systems (such as Whitespace)
• Excellent attention to detail and organisational skills.
• Team-oriented, proactive, and aligned with AG London’s culture of integrity, accountability, and excellence.

WHY JOIN AG LONDON

• Play a key role in building and shaping a growing US casualty platform from London.
• Work closely with experienced brokers and senior leadership to deliver exceptional results.
• Join a firm that values long-term relationships, culture, and personal growth over short-term gains