Casualty QA Auditor — Remote & Career Growth

Davies; United Kingdom; Hybrid; GBP 45,000 - 75,000; Full time

Benefits offered by this job

Davies Innovation Lab

Leadership training programme

Funding for professionalQualifications

Thrive at Davies – discounts & well‑b

Job summary

Davies is seeking a Casualty QA Internal Auditor to join our Claims Management team in the UK. The role combines technical auditing, quality assurance, data analysis, and stakeholder engagement to improve customer outcomes, regulatory compliance, and operational efficiency.

You will conduct audits across casualty operations, develop QA programmes, and present findings to leadership. The role requires UK claims experience, strong analytical skills, and the ability to drive action plans through

Qualifications

• Proven experience in UK insurance claims handling, auditing, quality assurance, or a related technical claims role.
• Strong understanding of UK policy/indemnity coverages.
• Experience conducting audits, reviews, or quality assurance assessments with minimal supervision.

Responsibilities

• Conduct technical, quality, and data audits across multiple claims operations.
• Lead planned, ad hoc, and thematic reviews to assess claims handling quality and operational effectiveness.
• Review claims files, processes, controls, and operational performance to identify strengths, weaknesses, trends, and risks.
• Produce detailed reports containing findings, conclusions, and practical recommendations.
• Present audit outcomes and performance insights to stakeholders at all levels.
• Monitor remediation activity and ensure corrective action plans are implemented within agreed timeframes.

Skills

UK insurance claims handling

Auditing

Quality assurance

Data analysis

Stakeholder management

Risk identification

Report writing

Regulatory compliance

Independent thinking

Education

Relevant insurance industry qualifications

Tools

Microsoft Office

Excel

Job description

Davies is seeking a Casualty QA Internal Auditor to join our Claims Management team in the UK. The role combines technical auditing, quality assurance, data analysis, and stakeholder engagement to improve customer outcomes, regulatory compliance, and operational efficiency.

You will conduct audits across casualty operations, develop QA programmes, and present findings to leadership. The role requires UK claims experience, strong analytical skills, and the ability to drive action plans through