Casualty QA Auditor — Drive Quality & Improvements

Davies; United Kingdom; Remote; GBP 45.000 - 65.000; Vollzeit

Benefits dieser Stelle

Davies Innovation Lab

Pension: 5% employee and 5% employer

25 days holiday (increases to 26 after

professional qualifications support

Zusammenfassung

Davies Group is seeking a Casualty QA Internal Auditor to join our Claims Management team. You will conduct technical, quality and data audits across casualty claims, analyse outcomes, and report findings to stakeholders while driving improvements.

Hybrid/remote working in the UK with extensive collaboration across teams and a focus on regulatory compliance and customer outcomes. The ideal candidate has solid UK claims auditing experience, strong analytical skills, and the ability to coach

Qualifikationen

• Experience in UK insurance claims handling, auditing, or QA.
• Ability to conduct audits per policies and SLAs.
• Strong analytical and reporting skills.
• Knowledge of UK law and regulatory standards.

Aufgaben

• Conduct technical, quality, and data audits across casualty claims operations.
• Undertake internal audits in line with audit policies, client requirements and SLAs.
• Lead planned and thematic reviews to assess claims handling quality and operational effectiveness.
• Review claims files, processes, controls and performance to identify risks and trends.
• Design and execute claims-focused quality assurance programmes and risk-focused reviews.
• Analyse claims data to identify trends, root causes and improvement areas.
• Source audit samples and manage review schedules; produce detailed findings reports.
• Present audit outcomes and insights to stakeholders at all levels.
• Monitor remediation activity and ensure action plans are completed within timeframes.

Kenntnisse

Quality Assurance

Auditing

Claims data analysis

Regulatory compliance

Root cause analysis

Stakeholder communication

Report writing

Data sampling

Microsoft Office

Hybrid/remote work

Ausbildung

Insurance industry qualifications

Tools

Excel

Auditing software

Jobbeschreibung

Davies Group is seeking a Casualty QA Internal Auditor to join our Claims Management team. You will conduct technical, quality and data audits across casualty claims, analyse outcomes, and report findings to stakeholders while driving improvements.

Hybrid/remote working in the UK with extensive collaboration across teams and a focus on regulatory compliance and customer outcomes. The ideal candidate has solid UK claims auditing experience, strong analytical skills, and the ability to coach