Casualty Public Sector NDA File Handler

Keoghs; Bolton; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Davies Incentive Plan

25 days holiday

Private Medical Insurance

Cash Plan

WeCare 24/7 online GP

Pension contribution

Cycle to Work Scheme

Tech Scheme

Season Ticket Loan

Gym Flex

Job summary

Keoghs in Bolton seeks an experienced File Handler to manage a caseload of EL/PL cases for Public Sector clients. The role requires forensic analysis, reviewing evidence, and exercising non-delegated authority on cases up to £100K.

You will work within Claims Management, ensuring compliance and timely progression of files. Key responsibilities include strategy setting, evidence review, drafting questions to experts, and coordinating with Counsel.

Qualifications

• Experience handling EL/PL files is essential.
• Previous litigation experience is essential.
• Ability to meet targets and work under pressure.
• Excellent listening, verbal and written communication skills.
• Good client care and ability to work non-delegated under client guidelines.

Responsibilities

• Assess merits of primary and secondary liability in claims.
• Manage client SLA compliance and case strategy.
• Review evidence including witness statements and medical records.
• Instruct Counsel, investigators, and experts.
• Draft questions, prepare trial bundles, and pre-trial reports.
• Attend Conferences and Trials with Counsel.
• Ensure compliance with SRA Standards & Regulations.

Skills

Caseload management

Litigation experience

Analytical thinking

Ex excellent listening & communication

Client care

Deadline-driven

IT skills

Decision making

Tools

CRM systems

Job description

Description

The File Handler will manage a caseload of varied EL/PL cases on behalf of a number of Public Sector clients. The role requires a forensic and analytical approach to employer and public liability issues together with experience and/or appreciation of the documents and evidence required in these types of cases. The majority of the cases will be cases up to £100K, cases are generally handled on a non-delegated authority basis.

Department: Claims Management

Location: Bolton

Key Responsibilities

• Considering concepts and merits of primary and secondary liability in employer and public liability claims.
• Handling matters in accordance with client SLA’s.
• Initial report/review and setting strategy for the management of the claim.
• Reviewing evidence (e.g. Witness statements, GP records, Occupational Health/ Personnel records, property inspection reports).
• Dealing with Disclosure.
• Conducting investigations.
• Conducting CMC’s and applications.
• Review and report re exchange of evidence, receipt of medical evidence, joints statements or at any other stage.
• Instructing Counsel/investigators/medical and other experts.
• Drafting questions to medical experts.
• Costs Schedules.
• Dealing with routine correspondence & reviewing matters throughout.
• Drafting in general.
• Research.
• Counter Schedule.
• Pre-Trial reports.
• Attending Conferences and Trial with Counsel.
• Preparing/checking Trial Bundles.
• CRU appeal.
• To ensure compliance with the SRA Standards & Regulations.

Skills, Knowledge and Expertise

• Experience of handling a caseload of EL/PL files is essential
• Previous litigation experience is essential
• Meeting targets
• Positive, confident and enthusiastic
• Good advocacy skills
• Excellent listening, verbal and written communication skills
• Good client care skills and evidence of working to client guidelines on a non-delegated basis
• Ability to prioritise work, keep to deadlines and work under pressure.
• High level of analytical skills.
• Ability to make decisions and delegate effectively.
• Ability to anticipate problems and identify solutions
• Ability to maintain concentration and pay attention to detail
• Driven to achieve
• Excellent IT Skills
• Ability to work within the Keoghs Shared Values framework
• The ability to demonstrate resilience and self-control

Benefits

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Family Cover Private Medical Insurance (Bupa)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death in Service
• Critical Illness Cover
• PHI/Income Protection (Private health insurance)
• Pension Contribution based 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering Programme
• Cycle to Work Scheme
• Tech Scheme
• Season Ticket Loan
• Gym Flex
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

after successfully completing probation