Casualty NDA File Handler

Keoghs; Greater Manchester; Hybrid; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Davies Incentive Plan

25 days holiday per year

Private Medical Insurance

Health & wellbeing support

Pension Contribution

Cycle to Work Scheme

Season Ticket Loan

Job summary

Keoghs in Bolton is seeking a Casualty NDA File Handler to manage a caseload of EL/PL files for a range of insurance clients. The role requires forensic and analytical skills with fast-track work and potential Multi Track cases up to £100K, handled with a non-delegated authority approach.

The successful candidate will review evidence, draft reports, manage disclosure, and liaise with Counsel, investigators and experts while ensuring compliance with SRA Standards.

Qualifications

• Experience handling a caseload of EL/PL files.
• Previous litigation experience.
• Meeting targets and working to deadlines.
• Clear, confident and enthusiastic approach.

Responsibilities

• Assess primary and secondary liability in employer/public liability claims.
• Work to client SLA’s and set strategy for claims management.
• Review evidence including statements and medical records.
• Instruct Counsel/investigators/experts and draft questions.
• Prepare costs schedules and trial bundles; attend conferences.

Skills

EL/PL claims handling

Litigation experience

Analytical skills

Communication skills

IT skills

Time management

Job description

Casualty NDA File Handler

Department: Claims Management

Employment Type: Permanent - Full Time

Location: Bolton

Description

The File Handler will manage a caseload of varied EL/PL cases on behalf of a number of insurance clients. The role requires a forensic and analytical approach to employer and public liability issues together with experience and/or appreciation of the documents and evidence required in these types of cases. The majority of the cases will be Fast-Track with the potential to handle Multi Track cases up to £100K, cases are generally handled on a non-delegated authority basis.

Key Responsibilities

• Considering concepts and merits of primary and secondary liability in employer and public liability claims.
• Handling matters in accordance with client SLA’s.
• Initial report/review and setting strategy for the management of the claim.
• Reviewing evidence (eg. Witness statements, GP records, Occupational Health/ Personnel records, property inspection reports).
• Dealing with Disclosure.
• Conducting investigations.
• Conducting CMC’s and applications.Review and report re exchange of evidence, receipt of medical evidence, joints statements or at any other stage.
• Instructing Counsel/investigators/medical and other experts.
• Drafting questions to medical experts.
• Costs Schedules.
• Dealing with routine correspondence & reviewing matters throughout.
• Drafting in general.
• Research.
• Counter Schedule.
• Pre-Trial reports.
• Attending Conferences and Trial with Counsel.
• Preparing/checking Trial Bundles.
• CRU appeal.
• To ensure compliance with the SRA Standards & Regulations.

Working Hours
35 hours per week Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Parklands, Bolton Office. We are hybrid workers with attendance required 1 day a week in the office

Skills, Knowledge and Expertise

• Experience of handling a caseload of EL/PL files.
• Previous litigation experience.
• Meeting targets.
• Positive, confident and enthusiastic.
• Good advocacy skills.
• Excellent listening, verbal and written communication skills.
• Good client care skills and evidence of working to client guidelines on a non-delegated basis.
• Ability to prioritise work, keep to deadlines and work under pressure.
• High level of analytical skills.
• Ability to make decisions and delegate effectively.
• Ability to anticipate problems and identify solutions.
• Ability to maintain concentration and pay attention to detail.
• Driven to achieve.
• Excellent IT Skills.
• Ability to work within the Keoghs Shared Values framework.
• The ability to demonstrate resilience and self-control.

Values
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do;
We are connected
We are innovative
We are dynamic
We succeed together

Benefits

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Family Cover Private Medical Insurance (Bupa)
• Simply Health Care Cash Plan
• WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death in Service
• Critical Illness Cover
• PHI/Income Protection (Private health insurance)
• Pension Contribution based 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering Programme
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

* after successfully completing probation