Casualty Fraud Assistant File Handler

Davies; Bolton; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading specialist professional services and technology firm is seeking a Casualty Fraud Assistant File Handler in Bolton. In this role, you will support the team by handling file-related tasks and progressing to manage your own cases involving complex legal matters. The position requires excellent communication, organizational skills, and a keen analytical mindset. As part of an innovative company, you will benefit from a range of employee perks, including generous holiday, health plans, and professional development opportunities.

Benefits

Davies Incentive Plan

25 days holiday per year, increasing with service

Simply Health Care Cash Plan

24/7 online GP and mental health support

Death In Service after 1 year

5% Employee / 3% Employer Pension Contribution

Employee Volunteering Programme

Access to Online Discount Sites

Qualifications

• Some legal work experience required.
• Ability to maintain attention during repetitive tasks.
• Experience handling a caseload of EL/PL files preferred.

Responsibilities

• Support File Handlers with document review and case management.
• Conduct investigations and liaise with involved parties.
• Draft legal documents and manage correspondence.

Skills

Communication

Organizational skills

Analytical skills

Attention to detail

Legal knowledge

Education

Legal Education- ILEX, LPC or equivalent

Job description

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Casualty Fraud Assistant File Handler, Bolton

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Client:

Davies

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

1e3b6a85d3c2

Job Views:

34

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Description

The Assistant File Handler will undertake a variety of mainly file handling tasks to support the team and main File Handlers. They will develop their skills to progress to manage a caseload of EL/PL fixed fee cases on behalf of a number of insurance clients. The role requires a forensic and analytical approach to the issues together with experience and/or appreciation of the documents and evidence required in these types of cases. Once the Assistant File Handler is competent to handle their own cases, the work type likely to feature in the case load are Pre-action disclosure files, Infant Approval Hearings and MOJ Stage 3 files. These will be handled on a Non-Delegated Authority basis.

Key Accountabilities

Duties as an Assistant to File Handlers in the team

• Dealing with disclosure
• Reviewing evidence (including medical / personnel records)
• Conducting investigations with Insured’s / obtaining witness statements
• Liaising with parties involved in claims including the insured, Claimant Solicitors and witnesses
• Instructing Counsel / Experts
• Attending conferences and Trials with Counsel and note taking
• Dealing with routine correspondence
• Reviewing quantum
• Drafting Tomlin Orders and Consent Orders
• Dealing with general or straightforward queries
• Telephone chasing activities
• Filing out Allocation Questionnaires and witness summon

Experience, Skills and Qualifications

• Some legal work experience
• Self-confident with good telephone and communication skills with people at all levels inside and outside the business
• An ability to organise and prioritise tasks using initiative
• Calm under pressure with the ability to re-prioritise and delegate effectively when required
• An ability to maintain attention to detail when dealing with repetitive tasks
• Good Literacy and IT skills
• Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met
• Ability to work effectively within the Keoghs Shared Behaviour framework
• Contributes actively to an environment in which colleagues work cooperatively with each other.
• Ability to meet performance targets
• Positive, confident and enthusiastic
• Excellent listening, verbal and written communication skills
• Good client care skills and evidence of working to client guidelines on a delegated basis
• Ability to prioritise work, keep to deadlines and work under pressure
• High level of analytical skills
• Legal Education- ILEX, LPC or equivalent work experience
• Experience of handling a caseload of EL/PL files would be advantageous.
• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death In Service – after 1 years’ service
• Pension Contribution based 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering Programme
• Cycle to Work Scheme*
• Season Ticket Loan*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

*after successfully completing probation

We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.

We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.

Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.