Assistant File Handler

Davies; Liverpool; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic legal team as an Assistant File Handler, managing various claims for a leading insurance client. Utilize your legal expertise and analytical skills to ensure precise case management, contributing to a supportive team environment focused on justice and client satisfaction. The position promises professional growth and impactful work.

Benefits

Davies Incentive Plan

25 days holiday

Simply Health Care Cash Plan

24/7 online GP and mental health support

Pension Contribution

Employee Volunteering Programme

Cycle to Work Scheme

Discounted Tickets for Merlin Attractions

Qualifications

• Some legal work experience required.
• Strong literacy and IT capabilities.
• Excellent listening, verbal, and written communication skills.

Responsibilities

• Manage a diverse caseload of EL/PL fixed fee cases.
• Conduct thorough investigations and reviews of evidence.
• Negotiate claims and draft corresponding legal documents.

Skills

Communication Skills

Organisational Skills

Attention to Detail

Analytical Skills

Education

Legal Education (e.g. ILEX, LPC)

Job description

Assistant File Handler

Department: Claims Management

Employment Type: Permanent - Full Time

Location: Liverpool

Description

Join Our Dynamic Legal Team as an Assistant File Handler!

Are you ready to make an impact in the legal world? We're looking for an Assistant File Handler to join our dedicated team and manage a diverse caseload of EL/PL fixed fee cases for top-tier insurance clients.

Your Role:
Expert Case Management: Take the reins and oversee a variety of cases, including Pre-action disclosure files, Infant Approval Hearings, and MOJ Stage 3 files, all handled under Delegated Authority.
Analytical Excellence: Employ your forensic skills to meticulously analyze and resolve issues within each case.
Document Mastery: Navigate and appreciate the intricate documents and evidence essential to these cases.
Team Collaboration: Support our experienced File Handlers, contributing to the success of their caseloads with your keen eye for detail.
Why Join Us?
Professional Growth: Enhance your legal expertise and broaden your knowledge base with our continuous learning opportunities.
Collaborative Environment: Thrive in a supportive team atmosphere where your contributions truly matter.
Impactful Work: Play a crucial role in delivering justice and fairness in the insurance industry.

Key Accountabilities

Own Caseload Duties:

• Pre-Action Disclosure Mastery: Consider and respond to Applications for Pre-action disclosure.
• Client Excellence: Handle matters in strict accordance with client SLA’s.
• Professional Guidance: Instruct Counsel/Advocate with precision.
• Critical Review: Dive deep into evidence and legal research.
• Strategic Negotiations: Conduct negotiations and draft payments into court
• Correspondence Expertise: Manage routine correspondence efficiently.
• Claim Strategy: Perform initial reviews and set management strategies for claims.
• Ongoing Review: Continuously review matters to ensure effective resolution.
• Compliance Responsibility: Ensure adherence to CRU and SRA Standards & Regulations.

Assistant Duties to File Handlers:

• Disclosure Management: Handle disclosure effectively.
• Evidence Review: Scrutinize medical and personnel records.
• Thorough Investigations: Conduct investigations, obtaining witness statements from Insured’s.
• Collaborative Liaison: Liaise with all parties involved in claims, including the insured, Claimant Solicitors, and witnesses.
• Expert Coordination: Instruct Counsel/Experts with thoroughness.
• Active Participation: Attend conferences and Trials with Counsel, taking detailed notes.
• Quantum Review: Assess quantum with accuracy.
• Order Drafting: Draft Tomlin Orders, Consent Orders, and Cost schedules.
• Query Resolution: Address general and straightforward queries promptly.
• Proactive Chasing: Handle telephone chasing activities.
• Documentation: Fill out Allocation Questionnaires and witness summons.

Why You'll Love Working With Us:

• Work-Life Balance: Enjoy a 35-hour work week, Monday to Friday, 9am – 5pm with a 1-hour lunch break.
• Professional Growth: Grow your career with continuous learning and professional development.
• Collaborative Environment: Thrive in a supportive, team-oriented atmosphere.
• Impactful Work: Play a key role in delivering justice and fairness in the insurance industry.

Experience, Skills and Qualifications

Essential Qualities:

• Experience: Some legal work experience.
• Communication Skills: Self-confident with excellent telephone and communication skills.
• Organisational Skills: Ability to organise and prioritise tasks using initiative.
• Calm Under Pressure: Stay composed and re-prioritise tasks when necessary.
• Attention to Detail: Maintain precision even with repetitive tasks.
• Literacy & IT Skills: Strong literacy and IT capabilities
• Team Player: Flexible and willing to do what it takes to achieve results and meet client service levels.
• Shared Behaviour Framework: Work effectively within the Keoghs Shared Behaviour framework.
• Cooperative Environment: Actively contribute to a cooperative work environment.
• Performance-Oriented: Ability to meet performance targets.
• Positive Attitude: Maintain a positive, confident, and enthusiastic demeanor.
• Communication Excellence: Excellent listening, verbal, and written communication skills.
• Client Care: Demonstrate good client care skills and adherence to client guidelines.
• Time Management: Ability to prioritise work, meet deadlines, and work under pressure.
• Analytical Skills: High level of analytical abilities.

Desirable Qualities:

• Legal Education: ILEX, LPC, or equivalent work experience.
• Case Management: Experience handling a caseload of EL/PL files is advantageous.
• Litigation Experience: Previous experience in litigation.
• Advocacy Skills: Strong advocacy abilities.

Our Core Values:
At Keoghs, our culture is focused on making the company sustainable and successful for our people and clients. Our four core values are at the heart of everything we do:

We are Connected
We are Dynamic
We are Innovative
We Succeed Together

Join us and be part of a team that values precision, dedication, and collaboration. Apply now to start your journey with us!

Benefits

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death In Service – after 1 years’ service
• Pension Contribution based 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering Programme
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

*after successfully completing probation