Casual Tote Operator

Arena Racing Company; Sittingbourne; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Flexible shifts

Full training provided

Casual working environment

Job summary

Arena Racing Company is seeking casual Tote team members for Central Park Greyhounds in Sittingbourne. The role pays £12.71 per hour and involves taking bets, processing transactions, and delivering friendly customer service during race nights.

You’ll work flexible shifts on race days, especially Saturdays, with full training provided and a sociable, team-focused working environment.

Qualifications

• You should be friendly and confident in communication.
• Basic numeracy to handle bets and cash.
• Willingness to work Saturday evenings and weekends.
• Reliability and professionalism in a casual work environment.

Responsibilities

• Take and process bets from customers in a friendly and efficient manner.
• Provide clear information about Tote betting options.
• Accurately handle card transactions.
• Deliver excellent customer service with a smile.
• Work as part of a team to maintain a fun and professional race night experience.

Skills

Friendly communicators

Numeracy

Weekend availability

Reliability

Job description

Join the Tote Team at Central Park Greyhounds!

Hourly rate: £12.71.

We’re looking for confident, customer-focused individuals to join our Tote team on a casual basis. If you enjoy working in a lively, fast-paced environment and have great people skills, this could be the perfect opportunity for you!

What you’ll do:

• Take and process bets from customers in a friendly and efficient manner
• Provide clear information about Tote betting options
• Accurately handle card transactions
• Deliver excellent customer service with a smile
• Work as part of a team to maintain a fun and professional race night experience

What is casual work?

Casual work gives you the flexibility to fit shifts around your lifestyle. Once you’ve registered your interest, we’ll offer you shifts in advance – primarily on race days, especially Saturday evenings. Shifts depend on the racing calendar and seasonal demand, so there’s plenty of variety!

What we’re looking for:

• Friendly, confident communicators
• A basic level of numeracy (you’ll be handling bets and cash)
• Willingness to work Saturday evenings and weekends
• Reliability and professionalism

What we offer:

• Flexible shifts
• Full training provided – no betting experience necessary
• A fun, sociable working environment
• The chance to be part of a unique and exciting industry

At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences.We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions.

We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.