Casual Tote Assistant - Flexible Weekend Betting Host

Arena Racing Company; Sunderland; On-site; GBP 9,000 - 13,000; Part time

Benefits offered by this job

Competitive pay

Flexible hours

Training & development

Entrance vouchers

Job summary

ARC is seeking casual tote assistants for Sunderland to take bets, explain Tote options, handle card payments, and provide outstanding service during race nights. You will join a team delivering a fun and professional experience in a busy entertainment venue.

Ideal candidates are 18+, reliable, flexible, and comfortable working weekends and nights. Training and opportunities for growth are available within a diverse, inclusive workplace.

Qualifications

• Excellent communication skills demonstrated in customer service or hospitality.
• Basic numeracy understood for handling bets and transactions.
• Reliable, flexible, and able to adapt to schedule changes.
• Professional conduct and appearance expected in a public venue.
• Willingness to work weekends and night shifts as required.

Responsibilities

• Take and process bets from customers in a friendly, efficient manner.
• Provide clear information about Tote betting options.
• Accurately handle card transactions.
• Deliver excellent customer service with a smile.
• Work as part of a team to maintain a fun, professional race night experience.

Skills

Excellent communication

A basic numeracy

Reliability & flexibility

Professionalism

Weekend and night work

Job description

ARC is seeking casual tote assistants for Sunderland to take bets, explain Tote options, handle card payments, and provide outstanding service during race nights. You will join a team delivering a fun and professional experience in a busy entertainment venue.

Ideal candidates are 18+, reliable, flexible, and comfortable working weekends and nights. Training and opportunities for growth are available within a diverse, inclusive workplace.