Casual Stewards

Lingfield Park Racecourse; Lingfield; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Training and work experience across a…

Entrance vouchers (up to 10)

Job summary

Lingfield Park Racecourse in Lingfield is seeking casual Racing and Event Stewards to join our team. You will be the first and last point of contact for guests, helping with entrances, directions, and delivering welcoming service during racedays and hospitality functions.

We value excellent communication, a clear focus on customer service, and the ability to work weekends. Experience in hospitality and leisure is beneficial; eligibility to work in the UK is required; training and work experience

Qualifications

• Customer service orientation essential.
• Excellent communication skills.
• Eligible to work in the UK.

Responsibilities

• Steward assistant duties during events and racedays.
• Steward supervisory duties as needed.
• Car parking steward duties to guide guests.
• Gate and barrier steward duties for crowd control and access.
• Greet guests, assist with entrances and provide directions.

Skills

Customer service

Communication skills

Flexibility

Eligibility to work in the UK

Job description

ARC is the largest racecourse group in the UK, where we race almost every day of the year! We focus on providing wonderful experiences for Raceday visitors, corporate clients and families looking to enjoy our diverse venues.

We are now looking for additional workers to join our team. We value the contribution of all our workers as they are the people who turn our customer experiences from being great to being fantastic!

Please note you will be expected to be flexible to meet the needs of the business and Lingfield Park Resort, working weekends is a requirement.

Possible duties for Racing and Event Stewards could include:

• Steward assistant duties
• Steward supervisory duties
• Car parking steward duties
• Gate and barrier steward duties

Customer service is an important element of the duties of a Steward, as they are often the first and last representatives of the ARC racecourse that customers meet during their day at the races. Workers should enjoy interacting with customers; greeting customers upon arrival, helping them to locate the entrances, bidding farewell to customers and informing them of future racedays.

If you have:

• a clear focus on delivering fantastic customer service
• excellent communication skills
• eligibility to work in the UK
• relevant experience within the hospitality and leisure industry

We can offer you:

• opportunities to receive training and work experience across a range of business areas
• up to 10 x entrance vouchers for use at any of our courses after working with us for 6 months (local terms and conditions apply)

What is casual work?

Casual work is a great solution as it enables you to work flexibly around other commitments in your life.Once you have registered your interest, we will contact you in advance to offer you department based shifts at racedays or hospitality functions. There are usually a range of shifts available and opportunities for work are based on busy seasons and the annual racing calendar. Positions will be allocated on the day as part of the briefing.

At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company.

We welcome people from all backgrounds, ethnicities, cultures, and experiences.

We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions.

We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions.

We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.