Casual Kitchen Porter

Doncaster-Racecourse; Doncaster; On-site; GBP 16,000 - 22,000; Part time

Benefits offered by this job

Meals on race days

Tickets to race meetings

Flexible hours

Job summary

Doncaster Racecourse is hiring enthusiastic Kitchen Porters to join our casual catering team. No experience is necessary as full training will be provided, and applicants must be of school leavers age.

You will help keep the venue clean and welcoming, operate plate and pot wash machines, assist the culinary team, and support stock and deliveries in line with health and safety rules. Our casual team offers flexible hours with the possibility of full-time work, meals on race days, tickets to race

Qualifications

• Excellent verbal communication and customer care skills.
• Ability to stay flexible and adapt to busy race days.
• Strong interpersonal skills: friendly, confident and outgoing.
• Numeracy and literacy skills for handling cash, stock and paperwork.

Responsibilities

• Maintain high standard of customer service at all times.
• Promote a happy, welcoming atmosphere in the venue.
• Keep work areas and public spaces clean and tidy; follow Health and Safety guidelines.
• Operate plate wash and pot wash; perform daily maintenance and cleaning.
• Ensure kitchen equipment is cleaned and well maintained.
• Handle chemicals safely with PPE as required.
• Assist in the culinary team and with stock rotations.
• Accept deliveries and report discrepancies to Head Chef.
• Complete associated paperwork and manage cash securely.
• Act as information point for customers and support venue operations.

Skills

Customer service

Communication

Flexibility

Interpersonal skills

Numeracy

Literacy

Conflict handling

Hospitality experience

Teamwork

Professional appearance

Job description

Doncaster Racecourse is now looking to expand their back of house teams with enthusiastic, friendly and motivated Kitchen Porters.

As we start to move into our autumn/winter season, we have lots of exciting race days coming up that we want you to be a part of!

No experience is necessary as full training will be given.

Please note you must be of the school leavers age to apply for this role.

RESPONSIBILITIES:

• Ensure guests receive the highest standard of customer service at all times.
• To promote a happy and welcoming atmosphere within the venue.
• Keep the area of work and public areas clean and tidy before, during and after opening hours and to undertake cleaning duties as required – paying particular attention to Health and Safety and COSHH Guidelines.
• Operate the plate wash and pot wash machines, and carry out daily maintenance and cleaning.
• Ensure that all kitchen equipment is cleaned and well maintained.
• Use of chemicals in a safe manner including the use of PPE where required.
• Assist in the culinary team.
• Collect and distribute stores and/or prepared food as directed.
• Assist in stock rotation and the safe storage of food in line with Health and Safety regulations.
• Accept deliveries and report any issues or discrepancies to the Head Chef/Senior Sous Chef immediately.
• Complete associated paperwork as required.
• Handle cash, stock and equipment in a secure manner.
• Act as an information point for customers.
• Record wastage in line with venue procedures and dispose of rubbish in line with any onsite recycling initiatives.
• Adhere to Company policies and procedures.
• Undertake other reasonable duties in line with business demands.

SKILLS AND QUALITIES

• Be smart, polite, professional and well presented at all times.
• Excellent verbal communication and customer care skills.
• Flexibility and adaptability.
• Demonstrate a passion for quality service and standards.
• Strong interpersonal skills – friendly, confident, outgoing.
• Strong numerical and literacy skill.
• The ability to handle difficult or conflict situations.
• The ability to adopt the values of Arena Racing Company.
• The ability to work with a smile on your face whatever the weather.
• To work with honesty and integrity.
• Experience working in a team within a hospitality environment.

BENEFITS

Working as a casual member of our casual catering team we are offering a casual role which will give you the freedom to pick and choose your hours. We have enough work to sustain any number of hours a week up to full time hours whilst offering you the flexibility to work around the rest of your life.

Our casual team receive various benefits whilst working for arc including meals on a race day and tickets to race meetings and other events across the group.

Being a member of the ARC casual family does not restrict you to working at just Southwell Racecourse, if you want to gain experience in other venues there are many opportunities to do so.

At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions.

We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.