Casual Security OfficerZero-hours / casual contractHours

Sodexo; Earl Sterndale; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Wellbeing platform access

Employee Assistance Programme

Pension plan

Bike to Work Scheme

Sodexo Discounts Scheme

Job summary

Sodexo is hiring for a Security Officer to protect a busy site in the United Kingdom. You will monitor CCTV, respond to incidents, and maintain records while delivering excellent customer service.

Ideal candidates hold a valid SIA Frontline licence, have good IT skills and communicate clearly with colleagues and managers. The role requires flexibility and a professional, proactive approach to security operations.

Qualifications

• SIA Frontline licence required.
• Experience with CCTV and security systems.
• Excellent communication and customer service.
• Ability to follow procedures and escalate incidents.
• Reliable and flexible with shift work.

Responsibilities

• Monitor site security systems including CCTV and radio.
• Maintain accurate security records and incident reports.
• Respond to requests for assistance and escalate as needed.
• Liaise with colleagues, customers and authorities.
• Communicate incidents clearly to Security Supervisor and management.
• Provide professional customer service on site.
• Work flexibly and undertake additional duties as required.

Skills

SIA Frontline Licence

Microsoft Office

Communication skills

Interpersonal skills

Customer-focused approach

Calm under pressure

Independent worker

Team player

Education

Security Operations qualification (advantageous)

Tools

Microsoft Office

Job description

ensuring relevant security and site procedures are followed.Monitor site security systems, including CCTV and radio communications, remaining alert to potential security concerns.Maintain accurate security records, including incident reports, Health & Safety documentation and site occurrence records.Respond to requests for assistance and elevate incidents or concerns appropriately.Liaise professionally with colleagues, customers, contractors and relevant authorities when required.Ensure security procedures and assignment instructions are followed consistently.Communicate important information and incidents clearly to the Security Supervisor and site management.Maintain a professional, friendly and approachable presence while delivering excellent customer service.Work flexibly to support the security operation and undertake additional reasonable duties when required.What you'll bring:A valid SIA Frontline Security Guarding licence - essential.Good IT skills, including experience using
Microsoft Office.Good time-management and organisational skills.Excellent communication and interpersonal skills.A professional, courteous and customer-focused approach.The ability to remain calm and respond appropriately during security incidents or emergencies.Good attention to detail with the ability to maintain accurate records.The confidence to follow procedures and elevate concerns when required.The ability to work independently as well as part of a security team.A reliable, flexible and proactive approach.A professional or further qualification in Security Operations would be advantageous.Why Sodexo?:Working with Sodexo is more than a job; it's a chance to be part of something greater.Belong in a company and team that values you for you.Act with purpose and have an impact through your everyday actions.Thrive in your own way.We also offer a range of perks, rewards and benefits for our colleagues and their families:Unlimited access to an online platform offering wellbeing
supportAn extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeingAccess to a 24hr virtual GP ServiceSodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailersSave for your future by becoming a member of the Pension PlanOpportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development toolsBike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fitSodexo UK and Irelands enhanced benefits and leave policiesA little more about Sodexo:At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination