Casual Sales Assistant - Flannels

Frasers Group; Milton Keynes; On-site; GBP 10,000 - 40,000; Part time

Job summary

An established industry player in luxury fashion seeks dynamic and driven Sales Assistants to join their team. This role offers an exciting opportunity to engage with customers, provide exceptional service, and contribute to a vibrant retail environment. As a Sales Assistant, you will be the face of the brand, greeting customers with warmth and ensuring they have a memorable shopping experience. You'll have the chance to work with a diverse range of high-end products while being part of a passionate team that values personal energy and enthusiasm. If you have a flair for fashion and a commitment to excellent customer service, this is the perfect opportunity for you.

Qualifications

• Strong communication and teamwork skills are essential for this role.
• Must be customer-focused and passionate about fashion retail.

Responsibilities

• Greet customers warmly and assist them in locating merchandise.
• Maintain high levels of customer service and store standards.

Skills

Excellent communication skills

Teamwork

Customer focus

Job description

FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.

With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.

Job Description

To continue our growth and expansion we now require truly exceptional, driven and proven Sales Assistants to join our Team.

Key Contribution Areas

1. To greet customer with a sincere and warm welcome and ensure they are aware you are there to help.
2. Ask open questions to find out customers needs.
3. To recommend, select and locate the correct merchandise for the customers needs.
4. To provide information about in store offers, promotions and store cards.
5. To receive and process cash and card transactions.
6. Be aware of latest trends and remain fully updated on product knowledge.
7. Maintain a customer friendly and customer focused environment at all times.
8. Guarantee a high level of customer service at all times.
9. Educate and guide customers about Flannels, the brands and the product we sell.
10. Offer alternatives and add on sales as and when necessary.
11. Ensure store standards are complete and the store is prepared for the next trading day.
12. Comply with all Flannels policies and procedures at all times.

Qualifications
Skills and Knowledge

1. Excellent communication skills.
2. Able to work effectively within a team environment.
3. Customer focused.

Personal Qualities

1. High level of personal energy to drive projects to completion.
2. Confident and assertive.
3. Positive and enthusiastic with a can do attitude.
4. Passion for fashion retail.
5. Professional manner.
6. Fashion conscious and trend aware.
7. Flexible and reliable.

Additional Information
Think without limits - Think fast, fearlessly, and take the team with you.
Own it and back yourself - Own the basics, own your role and own the results.
Be relevant - Relevant to our people, our partners and the planet.

This role has no guaranteed hours of work, hours of work can therefore vary from week to week and, as a result, there may be weeks when no hours of work are offered.

Seniority level

Not Applicable

Employment type

Part-time

Job function

Retail