Casual Sales Assistant

TN United Kingdom; Rushden; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player in luxury fashion is seeking dynamic Sales Assistants to enhance customer experiences. This role emphasizes exceptional service, where you will engage with customers, understand their needs, and recommend suitable merchandise. With no guaranteed hours, flexibility is key, allowing you to adapt to varying weekly schedules. If you have a passion for fashion and a drive to provide outstanding service, this opportunity offers a chance to be part of a vibrant team in a fast-paced retail environment.

Qualifications

• Ability to work effectively within a team environment.
• Strong customer service skills.

Responsibilities

• Greet customers warmly and assist them with their needs.
• Handle cash and card transactions efficiently.

Skills

Teamwork

Customer Service

Job description

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FLANNELS - Luxury Fashion Destination

FLANNELS is the luxury fashion destination for men and women, hosting over 200 brands from established international designers to contemporary labels.

With an innate attention to detail and timeless style, FLANNELS offers a luxury lifestyle that balances tradition and modernity. Whether through our stores or website, we ensure an elegant simplicity that highlights the brands we represent.

Job Overview

To support our growth and expansion, we are seeking exceptional, driven, and proven Sales Assistants to join our team.

Key Contribution Areas

1. Greet customers warmly and sincerely, making them aware of your assistance.
2. Ask open questions to understand customer needs.
3. Recommend, select, and locate merchandise suited to customer needs.
4. Provide information about in-store offers, promotions, and store cards.
5. Handle cash and card transactions efficiently.
6. Stay updated on the latest trends and product knowledge.
7. Maintain a customer-focused environment at all times.
8. Deliver high standards of customer service consistently.
9. Educate and guide customers about FLANNELS, brands, and products.
10. Offer alternatives and suggest additional sales when appropriate.
11. Ensure store standards are maintained and the store is prepared for the next trading day.
12. Comply with all FLANNELS policies and procedures.

Skills and Knowledge

• Ability to work effectively within a team environment.

Personal Qualities

• High energy to drive projects to completion.
• Confidence and assertiveness.
• Positive attitude and enthusiasm.
• Passion for fashion retail.
• Professional demeanor.
• Fashion-conscious and trend-aware.
• Flexible and reliable.
• Think without limits: Think quickly, fearlessly, and inspire your team.
• Own it and back yourself: Take ownership of your role and results.
• Be relevant: Stay aligned with our people, partners, and the planet.

This role has no guaranteed hours; work hours may vary weekly, and some weeks may have no hours offered.