Casual Sales Assistant

Frasers Group; Barnsley; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prominent retail company in Barnsley is seeking a motivated Sales Assistant to deliver exceptional customer service while assisting customers in selecting bicycles and accessories. You will leverage your product knowledge to enhance the customer experience, actively engage in sales, and ensure the store's organization. Prior retail experience is advantageous. This role supports your growth in a dynamic environment.

Qualifications

• Experience in providing exceptional customer service in a retail setting.
• Ability to develop product knowledge about bicycles and accessories quickly.
• Proven experience in sales, upselling, and meeting sales targets.

Responsibilities

• Greet and assist customers in a friendly manner.
• Engage with customers to identify their needs and recommend suitable products.
• Assist in inventory management and restocking shelves.

Skills

Customer Service

Product Knowledge

Sales

Cash Handling

Stock Management

Job description

Company DescriptionAbout Us:We've come a long way from the local shop in Kennington Road, London in 1921. Back then, we made our own bikes, and even won awards for the quality of our service. It was (and still is) all about knowledge, passion and value. These three things are still part of our DNA - we're still a local bike shop, but now with nationwide stores and a huge online store that operates on a global scale.Job DescriptionAs a Sales Assistant at Evans Cycles, you will be responsible for providing exceptional customer service and assisting customers in finding the right bicycles, accessories, and equipment to meet their cycling needs. You will work closely with customers, provide product knowledge, and ensure the store maintains a clean and organized appearance.Qualifications

• Customer Service: Greet and assist customers in a friendly and professional manner, answering their questions and providing guidance on product selection.
• Product Knowledge: Develop a deep understanding of the range of bicycles, components, accessories, and clothing sold in the store. Stay informed about the latest cycling trends and technologies.
• Sales: Actively engage with customers to identify their needs and recommend appropriate products, upselling and cross-selling as necessary to meet sales targets.
• Stock Management: Help with inventory management, including restocking shelves, checking stock levels, and reporting any discrepancies.
• Cash Handling: Accurately handle cash, credit card transactions, and other payment methods at the point of sale.
• Merchandising: Assist with store merchandising, ensuring that products are displayed attractively and in an organized manner.
• Safety: Promote and adhere to safety protocols, including ensuring that customers are fitted with appropriate safety gear.