Casual Receptionist

Belong Villages; Macclesfield; On-site; GBP 10,000 - 40,000; Part time

Job summary

Join a forward-thinking organization that delivers exceptional care in a community-styled home. As a Receptionist, you will be the first point of contact, creating a welcoming atmosphere for visitors and providing excellent customer service. This role requires a warm personality, adaptability, and the ability to work both independently and as part of a team. You will enjoy opportunities for personal growth and development while contributing to a positive environment for residents and their families. If you're passionate about making a difference and thrive in a dynamic setting, this is the perfect opportunity for you.

Benefits

Learning and Development Opportunities

Attractive Benefits

Qualifications

• Excellent customer service skills and hospitality experience are essential.
• A warm and friendly personality that connects with people.

Responsibilities

• Meet and greet visitors, take phone calls, and assist medical professionals.
• Ensure confidentiality of information and maintain a tidy reception area.

Skills

Customer Service

Hospitality Experience

Communication Skills

Teamwork

Adaptability

Job description

We are Belong, we deliver exceptional care in our Village community styled home. We are a committed team who provide exceptional person-centred care to enrich our residents’ lives, putting them at the heart of everything we do.

Our front of house team is an integral part of our villages, so we need the very best people at the helm, where you will provide excellent customer services that exceed expectations for all visitors.

On top of excellent hospitality experience, our Receptionists will have a warm and friendly personality that people instantly connect with.

The Role

As you will be the first point of contact, you will be meeting and greeting all the visitors to the Village, taking phone calls, and assisting medical professionals along with families and friends during their visits. You will need to ensure that all information is kept confidential and that the reception area is tidy at all times.

About You

You will have a positive outlook and be a naturally accommodating person. The ability to work in a team, take direction, and work alone when needed is essential. This role is varied, so you need to be adaptable.

Salary

£12.00 per hour

Position Type

This role is a casual position.

Hours

Our reception is manned between 8am and 10pm, seven days a week. Flexibility to cover these hours is essential.

Reasons to Join Us

You’ll have lots of opportunities from day one; after all, the more you strive to provide that customer excellence level, the more you will enhance your career. You will get all the learning and development you need plus a range of attractive benefits.

We welcome applications from eligible applicants; it is with regret that we do not have the facility to sponsor overseas staff.

As part of our recruitment process, you will be required to complete an Enhanced DBS check. Their code of conduct can be found on the following link that you can copy and post to your web browser if you wish to read:

DBS Code of Practice