CASUAL RECEPTIONIST

Leonardo Hotels UK & Ireland | Formerly Jurys Inn; Derby; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a vibrant team as a Receptionist at a leading hotel chain where your friendly personality and customer service skills will shine. You'll be the face of the hotel, ensuring that every guest enjoys a memorable 5-star experience. With a focus on personal development, this role offers a supportive environment where you can thrive. Enjoy numerous perks, including special rates on hotel rooms, recognition schemes, and comprehensive training programs. Be part of an exciting growth phase in a company that values its employees as much as its guests.

Benefits

Special rates on hotel rooms

Recognition scheme with vouchers

Meals at work

Referral bonus scheme

Access to Pension Scheme

Life Assurance

Wellbeing Support

Training programs with progression paths

Qualifications

• Passionate and innovative with a warm personality.
• Organized and dependable, courteous to guests and colleagues.

Responsibilities

• Handle busy check-in and check-out processes.
• Provide guests with a 5-star experience.

Skills

Customer Service

Communication Skills

Organizational Skills

Knowledge of Local Attractions

Job description

Be Yourself – Be a Bold Team Player – Be Leonardo

As a Receptionist, you’ll be the face of the hotel, bringing your warm and friendly personality to work every day. You’ll handle busy check-in and check-out processes, providing guests with a real 5-star experience as part of a vibrant team.

Perks You Could Enjoy:

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Recognition scheme with vouchers for high street shops
• Meals at work
• Referral bonus scheme
• Celebrations like Thank You Week and Employee Awards
• Access to Pension Scheme, Life Assurance, and Wellbeing Support
• Training programs with clear progression paths

Ideal Receptionist Qualities:

• Be yourself
• Passionate and innovative
• Courteous to guests and colleagues
• Knowledgeable about local recommendations
• Organized and dependable

Why Join Us?

We value our colleagues as much as our guests. Our learning portal, regular training, and wellness webinars support your development and career in hospitality. With practical training and clear progression, you’ll be set for a bright future.

Our Story

With decades of experience, we operate over 270 hotels across the UK and Europe, with plans for expansion. Join us during an exciting growth phase!

About Leonardo Hotel East Midlands Airport

This laid-back hotel near East Midlands Airport offers comfortable rooms, a restaurant, gym, indoor pool, and parking. It’s close to attractions like Donington Grand Prix Collection and Calke Abbey.

About Leonardo Hotels

Our vision is to be the first choice for genuine hospitality. Part of Fattal Hotels Group, we operate over 230 hotels across Europe and Israel, with a focus on career development and a positive, friendly culture. We value personality, interaction, and our core values: Friendly, Genuine, Positive, Willing, and Consistent. Join us for a rewarding career with great benefits and a fun working environment.