Casual Housekeeping Assistant

Millennium Hotels and Resorts; Newcastle upon Tyne; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Social events

Wellbeing initiatives

Career development

Salary reviews

Complimentary meals

Length of Service holiday enhancement

Job summary

Millennium Hotels UK is seeking a Casual Housekeeping Assistant at the Copthorne Hotel Newcastle to maintain high cleanliness and presentation standards across guest rooms and public areas. You will work as part of a friendly team, ensuring guests enjoy a welcoming stay.

Join our team to deliver outstanding service, respond promptly to guest requests, and contribute to a positive guest experience in a iconic riverside hotel.

Qualifications

• Demonstrates high cleanliness standards and pride in work.
• Reliable, flexible and hardworking with a positive attitude.
• Works well in a team and supports colleagues during busy periods.
• Strong focus on guest satisfaction and service quality.

Responsibilities

• Clean guest bedrooms, bathrooms, corridors and public areas to hotel standards.
• Change and replenish bed linen, towels and guest amenities.
• Carry out regular deep-cleaning duties across the hotel.
• Ensure housekeeping equipment is maintained and in good working order.
• Respond to guest requests promptly and professionally.
• Carry out general cleaning duties as required across the hotel.

Skills

Attention to detail

Reliable

Team player

Guest service orientation

Job description

At Millennium Hotels UK, we value your skills, support your development, nurture your individuality, and recognise your commitment. We are currently looking for a Casual Housekeeping Assistant to join our team at the Copthorne Hotel Newcastle.

As a Housekeeping Assistant, you will play a key role in creating a welcoming environment for our guests by maintaining the highest standards of cleanliness and presentation throughout the hotel. You will take pride in delivering excellent service and ensuring our guests enjoy a comfortable and memorable stay.

What We Offer

In return for your commitment and hard work, we offer a competitive benefits package including:

• Social events, wellbeing initiatives and team activities
• Ongoing training and development
• Career development opportunities and salary reviews
• Complimentary meals whilst on duty
• Length of Service holiday enhancement scheme

About the Role

As a Housekeeping Assistant, you will:

• Clean guest bedrooms, bathrooms, corridors and public areas to company standards
• Change and replenish bed linen, towels and guest amenities
• Carry out regular deep-cleaning duties
• Ensure housekeeping equipment is maintained and in good working order
• Support environmentally responsible working practices
• Respond to guest requests promptly and professionally
• Carry out general cleaning duties as required across the hotel

What We’re Looking For

The ideal candidate will:

• Take pride in delivering high standards of cleanliness
• Have a positive and professional attitude
• Be reliable, flexible and hardworking
• Work effectively as part of a team
• Have excellent attention to detail
• Be committed to delivering outstanding guest service

About the Hotel

Situated on Newcastle’s iconic Quayside and overlooking the famous River Tyne, the Copthorne Hotel Newcastle offers an ideal location for both business and leisure travellers. The hotel features modern Standard, Club and Suite accommodation, all with picturesque riverside views.

Guests can enjoy dining at The Quay 7 Restaurant, offering a seasonal à la carte menu, or relax in The Quay 7 Bar and Terrace, serving a wide selection of wines, spirits, beers and speciality coffees.

Diversity & Inclusion

At Millennium Hotels & Resorts, we believe our strength lies in our differences. We are committed to creating an inclusive culture where everyone feels welcome, valued and empowered to achieve their full potential. We are proud to be an equal opportunities employer.

About Millennium Hotels & Resorts

Millennium Hotels & Resorts owns and operates a portfolio of more than 120 hotels worldwide. Our brands include Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection, and The Biltmore Collection, each offering a distinctive guest experience tailored to different traveller needs.

Join us and become part of a global hospitality brand where people are at the heart of everything we do

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