Casual Housekeeping Assistant

Hand Picked Hotels; Callow End; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Share of service charge

Uniform provided

Meals on shift

Job summary

Stanbrook Abbey Hotel, part of Hand Picked Hotels, in Worcester, is seeking a Casual Housekeeping Assistant to help keep guest rooms and public areas spotless and welcoming. You’ll focus on presentation, replenish towels and toiletries, and assist in delivering a luxurious guest experience.

The role is casual with shifts including weekends. You’ll work as part of a dedicated team in a historic, luxury setting and enjoy benefits such as service charge, uniform and meals on shift, and the chance

Qualifications

• Experience in housekeeping or cleaning is required.
• Able to work flexible shifts including weekends.
• Strong attention to detail and customer service.

Responsibilities

• As a Housekeeping Assistant, clean guest rooms and public areas to high standards.
• Replenish towels and toiletries and arrange in-room refreshments.
• Self-inspect rooms and assist colleagues to maintain luxury standards.
• Support the team during busy periods and ensure service excellence.

Skills

Housekeeping experience

Attention to detail

Job description

Casual Housekeeping Assistant - Stanbrook Abbey Hotel

Location: Worcester, Worcestershire, WR2 4UA

Salary: Starting at £13.00 per hour + service charge + excellent colleague benefits

Job Type: Casual contract - hours as required

Come and join our Team...

We are currently seeking an enthusiastic Casual Housekeeping Assistant at Stanbrook Abbey Hotel part of Hand Picked Hotels.

Set within the majestic surroundings of a former Benedictine monastery, Stanbrook Abbey Hotel is a one-of-a-kind luxury retreat where history, elegance, and outstanding customer service come together. With 70 individually designed bedrooms, a fine dining restaurant, inspiring event spaces, and beautifully landscaped grounds, we offer guests an unforgettable experience steeped in charm and tranquillity.

We’re proud to be part of a team that delivers outstanding hospitality with warmth, care, and attention to detail. Whether it’s welcoming guests to a romantic weekend away, hosting a dream wedding, or creating exceptional dining moments, we strive to make every experience extraordinary.

As a member of our team, you will help create unforgettable moments for guests as they explore our tranquil parkland, celebrate special events, and enjoy our personalised service, with an emphasis on service excellence & consistency.

If you’re passionate about hospitality, thrive in a supportive environment, and enjoy making a real difference to someone’s stay, Stanbrook Abbey Hotel offers an inspiring place to grow your career.

What will the role involve?

As a Housekeeping Assistant, you will help create an exceptional first impression by ensuring guest rooms and public spaces are immaculately presented and cleaned to the highest standards. With meticulous attention to detail, you’ll replenish premium towels and toiletries, and elegantly arrange in-room refreshments, including a curated selection of teas, coffees, and biscuits. Your commitment to excellence will contribute to an unforgettable, magical experience. A true team player, you’ll confidently self-inspect rooms and support colleagues to uphold our reputation for luxury and comfort.

Your commitment to excellence will contribute to an unforgettable and memorable guest experience. A true team player, you will work confidently alongside colleagues on the floor, providing excellent service and helping to uphold our reputation for outstanding hospitality and quality service.

This is a casual contract and will require working a variety of shifts including weekends which may vary depending on business.

Flexible working hours can be accommodated where possible.

What’s in it for you?

• A competitive hourly rate of £13.00 per hour with incremental pay reviews based on recognition of commitment and performance, plus a share of service charge.
• A welcoming, inclusive culture where long-term friendships and diversity are celebrated.
• Uniform and meals on shift provided.

Are you Hand Picked?

• We are looking for proactive and enthusiastic candidates that have a willing attitude and a welcoming and friendly nature. We thrive on excelling together to ensure as a team we deliver service, excellence and consistency, fostering a culture of collaboration, partnership & teamwork.
• You will have passion and pride in delivering exceptional, high-quality, personalised service to ensure our guests experiences are memorable.
• You will have some housekeeping or cleaning experience and feel comfortable working both alone and as part of a team in a fast-paced, busy environment.

Who We Are…

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today still remains a family-owned group which has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands.

Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team commitment to aiming higher and delight their guests with magical experiences that offer a true escape from the every day.

Hand Picked Hotels are committed to protecting the environment for a sustainable future, and all of our hotels have received the ‘Green Tourism’ accreditation. A Recognition of our progress in reducing energy use and waste, supporting biodiversity, and sourcing responsibly from local and ethical partners.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.