Casual Housekeeping Assistant

Hand Picked Hotels Ltd; Basingstoke; Hybrid; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Service charge share

Uniform provided

Meals on shift

Job summary

Hand Picked Hotels is seeking a Casual Housekeeping Assistant for Audleys Wood Hotel near Basingstoke. You will ensure guest rooms and public spaces are impeccably clean and welcoming, while replenishing toiletries and arranging in-room refreshments.

Training is provided and hours are as required, including weekends, with a competitive hourly rate and service charge share. Audleys Wood Hotel offers a charming country-house setting, supportive team culture and uniform/meals on shift.

Qualifications

• No prior housekeeping experience is required as full training will be provided.
• Proactive and enthusiastic attitude with a welcoming and friendly nature.
• Ability to work as part of a team in a fast-paced environment.

Responsibilities

• Maintain clean and well-presented guest rooms and public spaces to high standards.
• Replenish amenities and organise in-room refreshments for guests.
• Support colleagues to uphold our reputation for luxury and comfort.

Skills

Customer service

Team player

Attention to detail

Job description

Hand Picked Hotels

Casual Housekeeping Assistant - Audleys Wood Hotel
Location: Basingstoke, Hampshire, RG25 2JT
Salary: Starting at £13.00 per hour + service charge + excellent colleague benefits
Job Type: Casual contract - hours as required

Come and join our Team...
We are currently seeking an enthusiastic Casual Housekeeping Assistant at Audleys Wood Hotel part of Hand Picked Hotels.

Audleys Wood Hotel is recognised for delivering outstanding memories to our guests through exceptionally high standards of service. Working here means belonging to a team renowned for excellence, helping create memorable experiences from weddings to business events with an emphasis on service, excellence and consistency.

Set in a beautiful 7-acre country estate just outside Basingstoke, the hotel offers a relaxing, picturesque workplace. Whether serving in the Conservatory restaurant or hosting weddings, your efforts will be central to our guests’ happiness.

If you're looking for a role where you're valued, well-supported, and part of a welcoming team in a charming country-house hotel, Audleys Wood Hotel could be the perfect fit.

What will the role involve?

As a Housekeeping Assistant, you will help create an exceptional first impression by ensuring guest rooms and public spaces are immaculately presented and cleaned to the highest standards. With meticulous attention to detail, you’ll replenish premium towels and toiletries, and elegantly arrange in-room refreshments, including a curated selection of teas, coffees, and biscuits. Your commitment to excellence will contribute to an unforgettable, magical experience. A true team player, you’ll confidently self-inspect rooms and support colleagues to uphold our reputation for luxury and comfort.

Your commitment to excellence will contribute to an unforgettable and memorable guest experience. A true team player, you will work confidently alongside colleagues on the floor, providing excellent service and helping to uphold our reputation for outstanding hospitality and quality service.

This is a casual contract and will require working a variety of shifts including weekends which may vary depending on business.
Flexible working hours can be accommodated where possible.

What’s in it for you?

• A competitive hourly rate of £13.00 per hour with incremental pay reviews based on recognition of commitment and performance, plus a share of service charge.
• A welcoming, inclusive culture where long-term friendships and diversity are celebrated.
• Uniform and meals on shift provided.

Are you Hand Picked?

• We are looking for proactive and enthusiastic candidates that have a willing attitude and a welcoming and friendly nature. We thrive on excelling together to ensure as a team we deliver service, excellence and consistency, fostering a culture of collaboration, partnership & teamwork.
• You will have passion and pride in delivering exceptional, high-quality, personalised service to ensure our guests experiences are memorable.
• Feel comfortable working both alone and as part of a team in a fast-paced, busy environment.
• No previous experience required as full training will be provided.

Who we are…

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today still remains a family-owned group which has 21 unique luxury country houses and coastal retreats, each hand-picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands.
Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team commitment to aiming higher and delight their guests with magical experiences that offer a true escape from the everyday.
Hand Picked Hotels are committed to protecting the environment for a sustainable future, and all of our hotels have received the ‘Green Tourism’ accreditation. A Recognition of our progress in reducing energy use and waste, supporting biodiversity, and sourcing responsibly from local and ethical partners.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.