Casual Host: Elevate Guest Welcome & Reservations

The Dorchester; Greater London; On-site; GBP 15,000 - 18,000; Part time

Job summary

The Dorchester in London is seeking a Casual Host to join our renowned team. You will manage reservations and seating, greet guests, and ensure a seamless dining experience across The Promenade and The Grill.

This role offers opportunities to learn from our award-winning learning academy and grow your craft in hospitality leadership. Essential skills include a welcoming personality, clear communication, attention to detail, teamwork, and the ability to stay calm during busy shifts.

Qualifications

• Welcoming personality
• Good communication skills
• Attention to detail
• Teamwork
• Basic Organisational skills
• Able to stay calm under pressure
• Professional appearance

Responsibilities

• Manage reservations and table allocations during shifts, greeting guests, seating guests, and bidding them farewell to ensure excellent guest experience.
• Fulfil guests' special requests including dietary requirements, food and drink preferences, and special occasions.
• Communicate with other departments to ensure smooth operation and alignment across hotel teams.

Skills

Welcoming personality

Good communication skills

Attention to detail

Teamwork

Basic Organisational skills

Stay calm under pressure

Professional appearance

Job description

The Dorchester in London is seeking a Casual Host to join our renowned team. You will manage reservations and seating, greet guests, and ensure a seamless dining experience across The Promenade and The Grill.

This role offers opportunities to learn from our award-winning learning academy and grow your craft in hospitality leadership. Essential skills include a welcoming personality, clear communication, attention to detail, teamwork, and the ability to stay calm during busy shifts.