Casual Family Support Worker

Pact; Leicester; On-site; GBP 25,000 - 30,000; Full time

Job summary

PACT is seeking a Family Engagement Worker to join their team, delivering vital support for families of prisoners. In this role, you'll advocate for family rights, manage casework, and help facilitate essential connections within the prison system. With a focus on professional development and support, this position offers both challenge and opportunity in a dedicated team environment.

Benefits

Free advice and counselling service

Contributory pension

Corporate eye care scheme

Cycle-to-work scheme

Generous holiday entitlement

Qualifications

• Demonstrable experience in family engagement or related fields.
• Understanding of multi-agency work with prisoners and their families.
• Driving licence and access to a car are essential.

Responsibilities

• Provide family casework support to prisoners and their families.
• Facilitate prison visits and deliver family induction sessions.
• Develop referral pathways for services access.

Skills

Advocacy

Emotional Support

Solutions-focused

Flexibility

Job description

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Job Title: Family Engagement Worker

As a Family Engagement Worker, you will be part of the Pact Family team, providing family casework support to prisoners and their families. Your responsibilities will include offering advice and guidance, facilitating prison visits, and delivering family induction sessions.

About You:

To succeed in this role, you should have demonstrable experience and understanding of working with families in challenging multi-agency environments, preferably involving prisoners and their families. You should be able to advocate for families dealing with imprisonment, promoting their human rights and ensuring their needs and views are considered at all levels. Developing referral pathways for families, prisoners, and professionals to access services is also essential.

You may have experience in casework, key working, and providing advice, guidance, and emotional support to male service users.

You are expected to act as a role model for volunteers and an ambassador for PACT, maintaining professionalism, integrity, and accountability. The role requires being solutions-focused, adaptable, flexible, emotionally resilient, and capable of managing multiple tasks in high-stress environments.

Requirements:

A driving licence and access to a car are essential for this role.

What We Offer:

Pact provides various benefits, including a free advice, information, and counselling service, contributory pension, corporate eye care scheme, cycle-to-work scheme, and generous holiday entitlement. You will have opportunities for professional development through training and interventions. A thorough induction process will support you, and you will be part of a friendly and enthusiastic team.