Casual Duty Manager — Flexible Hours & Stadium Ops

Arena Racing Company; Sunderland; On-site; GBP 14,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Flexible hours

Training & experience across business

Entrance vouchers

Job summary

Arena Racing Company seeks a passionate Casual Duty Manager to help run race days and events at Sunderland Greyhound Stadia. You’ll deliver friendly service, support safety procedures, and keep facilities ready for guests.

Ideal candidates are organised, calm under pressure and focused on customer care, with a flexible approach to shifts and duties across hospitality and security teams.

Qualifications

• Logical approach to tasks.
• Personable and approachable demeanor.
• Excellent time management.
• Ability to work well under pressure.
• Customer service focus for internal and external visitors.
• Organised, systematic and process driven.

Responsibilities

• Support the smooth running of race days and events.
• Assist with basic health, safety and emergency procedures.
• Prepare the stadium and facilities before events.
• Provide friendly and professional customer service to visitors.
• Assist with hospitality, bars, snack bars and other event areas as required.
• Support with stewards, security and other event staff.
• Report accidents, incidents, maintenance issues or customer concerns to management.
• Help keep the stadium clean, safe, secure and presentable.
• Follow company procedures including health and safety, food safety, licensing and customer service requirements.
• Assist with general event duties and respond to management requests.
• Work flexibly as part of the team to ensure events run smoothly.

Skills

Logical thinking

Personable

Time management

Calm under pressure

Customer service

Organised

Job description

Arena Racing Company seeks a passionate Casual Duty Manager to help run race days and events at Sunderland Greyhound Stadia. You’ll deliver friendly service, support safety procedures, and keep facilities ready for guests.

Ideal candidates are organised, calm under pressure and focused on customer care, with a flexible approach to shifts and duties across hospitality and security teams.