Casual Duty Manager

The Cheltenham Trust; Cheltenham; On-site; GBP 17,047 - 24,280; Part time

Benefits offered by this job

5.6 weeks’ paid holiday per year (pro rata)

Job summary

A community-focused cultural organization is seeking a Duty Manager to oversee the efficient running of events at various venues. Responsibilities include managing the Front of House Stewards, ensuring health and safety compliance, and supporting fundraising efforts. The ideal candidate will be flexible to work weekends and evenings, demonstrating strong leadership and communication skills. The role offers a competitive pay of £15 per hour and 5.6 weeks of paid holiday per year (pro rata).

Qualifications

• Experience in event management or front-of-house operations is preferred.
• Strong understanding of health and safety procedures.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Manage Front of House Stewards during events.
• Ensure compliance with health and safety procedures.
• Assist with fundraising opportunities and represent the company's core values.

Job description

Location: Based from Cheltenham Town Hall and able to locate from any Trust venue

Reports to: Front of House & Event Manager

Working Hours: Minimum 4 hours per shift and any hours worked over this will be paid in 15 minute increments. The number of hours available each week will vary depending on the demands of the theatre programme

Salary guide: £15 per hour

Supervisors: Front of house team on shifts

Holiday Entitlement: 5.6 weeks’ paid holiday per year (pro rata) – The Duty Manager is responsible for the safe, efficient, smooth and professional running of events at The Town Hall and Pittville Pump Room, including performances and corporate events such as conferences and weddings as required.

The role of Duty Manager manages the Front of House Stewards and ensures that all standard Health and Safety and venue specific procedures are followed. The Duty Manager may also be required to support fundraising opportunities as well as representing the core values of The Cheltenham Trust.

The role includes regular weekend and evening working during all periods of the year and key holder responsibilities to assist with the building opening and closing procedures.

The Duty Managers report to the Front of House Manager.