Casual Customer Service Assistant

Cranfield Water; Aldershot; On-site; GBP 40,000 - 60,000; Part time

Job summary

Cranfield Conference Centre is seeking a Casual Customer Service Assistant to provide exceptional hospitality services. The ideal candidate will demonstrate enthusiasm, a positive attitude, and excellent interpersonal skills. Duties include customer service, compliance with health policies, and task flexibility across various departments. Training is provided.

Benefits

Uniform provided (excluding footwear)

In-house training provided

Qualifications

• Passion for hospitality and customer service is essential.
• Experience in hospitality beneficial but training will be provided.

Responsibilities

• Ensure exceptional customer service at all times.
• Work across multiple departments including Food & Beverage, Guest Care, Housekeeping, Kitchen, and Reception.
• Comply with Health and Safety policies.

Skills

Customer service

Interpersonal skills

Health and Safety compliance

Job description

Organisation

Cranfield Conference Centre Limited

Faculty or Department

Cranfield Conference Centre Ltd

Based at

Cranfield Campus, Cranfield, Bedfordshire

Hours of work

Casual

Contract type

Casual

Salary

£12.75 per hour

Posted Date

30/05/2025

Apply by

15/06/2025

Role Description

Join an exceptional team at Cranfield Conference Centre Ltd!

We are looking for a genuine person with warmth and enthusiasm, who will bring a positive can-do attitude to work every day. A genuine passion for hospitality and customer service is essential, as well as excellent interpersonal skills.

Casual Customer Service Assistant

Duties & Responsibilities Include

• Ensure exceptional customer service at all times
• Comply with Health and Safety policies
• Remove and report faulty equipment following correct procedures
• Perform any other reasonable tasks as requested by management
• Work across multiple departments, including Food & Beverage service, Guest Care, Housekeeping, Kitchen, and Reception

Experience in some of these areas is beneficial but full training will be provided.

Working hours are between 06.00 and 23.00, Monday to Sunday, with shifts varying weekly based on business needs.

Uniform (excluding footwear) and in-house training are provided.

You must be eligible to work in the UK.

Please note that we reserve the right to close this advert early if sufficient applications are received. We encourage you to apply promptly.