Casual Commis Waiter

Sofitel; Greater London; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive pay

Free stays in UK/Ireland (4 nights/yr)

Employee benefit card (discounts)

Sofitel Experience (hotel stay incl.早餐

Complimentary meals on duty

Special rates in F&B, Rooms & Spa

Largest European hospitality group

Training & development opportunities

Employee Assistance Program with 24/7/

Job summary

Sofitel in London, England, is seeking a Casual Commis Waiter to deliver friendly, professional service and support the restaurant team. You will assist with food and beverage delivery, maintain buffet quality, and uphold high cleanliness standards across service periods.

The role requires hospitality experience, strong English communication, and a proactive, team-oriented attitude. A rewarding benefits package accompanies the position.

Qualifications

• Previous Food & Beverage or hospitality experience preferred.
• Passion for delivering exceptional guest service and creating memorable guest experiences.
• Strong organisational skills with the ability to multitask and work under pressure.
• Good command of spoken and written English and the right to work in the UK.

Responsibilities

• Provide friendly, professional service to customers and colleagues.
• Deliver food from kitchen to restaurant promptly.
• Maintain buffet quality and quantity throughout service.
• Clean and reset tables and mise en place equipment.
• Report any problems to the manager.
• Ensure beverages and condiments prepared and served timely.
• Maintain cleanliness of Back of House areas and storage.

Skills

Hospitality experience

Guest service

Organisational skills

English language

Right to work in the UK

Job description

RESPONSIBILITIES

• Make sure to have a friendly, professional, helpful attitude and provide excellent service to customers and colleagues at all times.


• Provide effective delivery of food from the kitchen to the restaurant station in a timely manner.


• Provide effective delivery of buffet food and maintain quantity and quality throughout service.


• Collect and clean equipment for all aspects of mise en place and reset tables.


• Take accountability for handling restaurant and hotel properties.


• Ensure all beverages and condiments are prepared and sent out in a timely manner, meeting the restaurant's standards.


• Ensure all Back of House operating areas are kept clean and tidy at all times.


• Ensure all storage areas are kept clean and tidy at all times.


• Attend briefings before each service period.


• Have full knowledge of the food and beverage menu of the restaurant.


• Maintain the highest standards of cleanliness, presentation of furnishings, and proper setup of the floor and buffet (from breakfast to late diner service). Report any problems and repairs to your manager.


• Be flexible and carry out any other reasonable duties and responsibilities within the job capacity as assigned, including redeployment to alternative departments as required, to meet the demands of business and customer service needs.


• Inform the Chef de Rang or Managers of guests' comments or requirements if you cannot personally resolve them immediately.


• Maintain a high standard of personal cleanliness and hygiene at all times, following grooming standards.


• Ensure proper handover is done at the end of your shift

Qualifications

• Previous Food & Beverage or hospitality experience preferred.


• Passion for delivering exceptional guest service and creating memorable guest experiences.


• Strong organisational skills with the ability to multitask and work under pressure.


• Good command of spoken and written English and the right to work in the UK.Flexible and reliable team player with a positive attitude and willingness to learn and support colleagues.Flexible and reliable team player with a positive attitude and willingness to learn and support colleagues.


• Flexible and reliable team player with a positive attitude and willingness to learn and support colleagues.


• Flexible and reliable team player with a positive attitude and willingness to learn and support colleagues.

Additional Information

Discover a world of unparalleled perks tailored just for you:

• Competitive compensation package, including departmental incentives and annual bonus of £1.300,00 per year.


• Free Stays in the UK or Ireland (4 nights/year) Create unforgettable memories with your loved ones.


• Employee Benefit Card Discounted rates at Accor properties worldwide.


• Sofitel Experience Enjoy a luxurious night at our hotel, complete with a delightful breakfast.


• Complimentary Meals While on Duty.


• Special Rates in F&B, Rooms & Spa Treat yourself to luxury at unbeatable prices.


• Be Part of the Largest Hospitality Group in Europe.


• Exceptional Training and Development Opportunities through Apprenticeship Program.


• Employee Assistance Program with 24/7 GP Access Your well-being is our priority.


• Social Events and Activities.

Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.

Casual Commis Waiter London, England, United Kingdom