Casual Barperson

The Alexander Hotel Collection; East Grinstead; On-site; GBP 12,000 - 19,000; Full time

Benefits offered by this job

Free car parking

Uniform

Service charge payment

Job summary

Alexander House Hotel & Utopia Spa is seeking a dedicated person to assist full-time bartenders in the 1608 Cocktail Bar. You will provide food and beverage service to spa guests, residents, and visitors, supporting during busy periods with flexible day, evening, and weekend shifts.

The role involves stocking, greeting guests, taking orders, crafting cocktails, and ensuring the bar is well presented. Previous hotel or quality bar experience is preferred.

Qualifications

• Beverage/bar knowledge and experience required.
• Hotel or quality bar experience preferred.
• Ability to work daytime and evening shifts including weekends.

Responsibilities

• Ensure the Bar is stocked and ready for each service period.
• Keep the Bar and Lounge presented for guest arrival.
• Complete pre-service preparations.
• Greet guests and take orders.
• Attend to guest needs and recommend drinks.
• Prepare alcoholic and non-alcoholic beverages including cocktails.
• Serve drinks across service areas.
• Provide light lunches and snacks in the bar lounge.
• Coordinate with restaurant for pre-dinner drinks and reservations.
• Process payments for food and beverages or charge to resident accounts.
• Maintain Mystery Guest Standards for the Bar.
• Balance till and guest charges.
• Leave guest areas presentable after shift.

Skills

Beverage knowledge

Bar experience

Guest service

Communication

Job description

Alexander House Hotel & Utopia Spa, East Street, Turners Hill, East Grinstead, Turners Hill, East Grinstead, West Sussex, RH10 4QD

Up to £14.24 per hour including holiday pay, age and experience related

• You will also receive a service charge payment based on the hours worked each month.
• Free car parking
• Uniform

The Place

Alexander House Hotel & Utopia Spa, part of Alexander Hotels a private group of quality hotels of distinction just outside London.

5 Red Star Hotel, Award winning Utopia Spa, 57 bedrooms including the new luxury Cedar Lodge development and a 2-bedroom self-contained Gatehouse are available for guests.

2 Award winning restaurants, Reflections Restaurant (2 Rosette x 60 covers), AG’s Restaurant (3 Rosette x 35covers) together with a range of conference and banqueting and private dining rooms catering for 8 to 95 guests.

Please see our website for a full list of facilities.

The Role

You will be assisting full-time Bartenders during busy periods. Working in our '1608' Cocktail Bar offering food and beverage tray service to spa guests, hotel residents and visitors to the hotel and spa. Shifts will be available during the daytime, evening and weekends. The number of hours worked/offered will depend on your availability and the levels of business in the hotel each week.

Main Duties Include

• Ensuring the Bar is stocked ready for each service period
• Ensuring the Bar and Lounge are well presented ready for guests arrival
• Ensuring all the pre-preparation for service is completed
• Meeting and greeting guests entering the bar
• Establishing guest needs and order taking
• Preparing both alcoholic and non alcoholic beverages including cocktails
• Tray service of drinks across the service areas
• Service of light lunches and snacks in the bar lounge
• Liaising with the Restaurant in relation to guests who are taking pre dinner drinks and awaiting their restaurant reservation
• Taking payment for all food and beverage served or arranging for charging to resident guests accounts
• Adhering to the Mystery Guest Standards for the Bar
• Making sure you balance your till and guest charges
• Ensuring the guest areas are left in a presentable state at the end of your shift

Requirements

• Smart appearance
• Good communication skills
• Beverage / bar knowledge and experience required
• Hotel or quality bar experience preferred
• Ability to work daytime and evening shifts including weekends