Casual Bar Operative

Doubletree By Hilton London Chelsea; Greater London; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Discounts on food/drink

Accommodation discounts

Employee Assistance Program

Annual social events

Staff meals on duty

Uniform provided

Job summary

DoubleTree by Hilton London Chelsea is looking for a Casual Bar Operative to join our fast-paced hospitality team. In this entry-level role you will serve food and drink, assist customers and maintain exceptional service standards.

You will have strong communication and customer service skills, previous barista experience, and the ability to handle cash and upsell. Shifts include mornings, afternoons/evenings, and weekends.

Qualifications

• Strong communication skills.
• Excellent customer service skills.
• Previous Barista experience.
• Complaint handling skills.
• Experience in cash handling.
• Able to work various shift patterns – mornings, afternoons/evenings and weekends.

Responsibilities

• Serve food and drink in restaurant and bar outlets while delivering excellent customer service.
• Maintain a visible presence to promptly address customer requests in a friendly manner.
• Upsell products where possible.
• Ensure cash, charge, float and till procedures follow company policy.
• Assist with the smooth running of the Food & Beverage department.

Skills

Strong communication

Customer service

Barista experience

Complaint handling

Cash handling

Shift pattern flexibility

Job description

Job Ref: AM15880

Branch: DoubleTree by Hilton London Chelsea

Location: DoubleTree by Hilton London Chelsea, London (South West)

Salary/Benefits: Competitive Salary, entry level position, casual, service charge paid

Contract type: Casual

Hours: Full Time

Hours per week: 0

Posted date: 16/10/2026

Closing date: 16/11/2026

We have an exciting opportunity for a Casual Bar Operative to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality - this is the job for you!

The Person:

• Strong communication skills
• Excellent customer service skills
• Previous Barista experience
• Complaint Handling skills
• Experience in Cash Handling
• Able to work various shift patterns - morning, afternoon/evening, and weekends

The Role:

• Serving food and drink in the restaurant and bar outlets whilst providing excellent customer service.
• Have a visible presence within the restaurant to ensure all customer requests are dealt with in a friendly manner.
• To up sell products where possible.
• Ensure all cash, charge, float and till procedures are carried out in accordance with Company Policy
• To assist with the smooth running of the Food & Beverage department.

The Benefits:

• Amazing discounts on food, drink and accommodation throughout the group
• Excellent rates for friends and family
• Employee Assistance Program
• Annual Social Events
• Staff Meals on duty
• Uniform provided

This Hotel is proudly managed by Klarent Hospitality.

We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.

To find out more, visit https://www.klarenthospitality.com.

Boasting a fantastic location at the acclaimed Imperial Wharf, the refurbished DoubleTree by Hilton Hotel London - Chelsea is an ideal base located in the heart of the prestigious area of Chelsea and outside of the congestion charge zone. Take a ten-minute walk to the eclectic cafes and chic boutiques of Kings Road and Chelsea Harbour. Watch a Premiership football match at the Chelsea and Fulham Football Clubs, or watch the Wimbledon Championship match during tennis season.